Engage & Align Specialist

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 17-Apr-2026. The posting may close early due to the volume of applicants.

The Engage and Align Specialist plays a critical role in elevating the branch experience by driving cross‑functional improvements that enable consistent messaging, strong alignment, and effective execution across Market and Practice Solutions (MPS). This role focuses on creating shared understanding, generating buy‑in, and helping Financial Advisors align their practice design goals with the firm's broader business objectives as the practice model evolves.

Through coordinated delivery of strategic initiatives, stakeholder collaboration, and feedback gathering from practice teams, the Engage and Align Specialist translates insights into action. By blending project execution, content development, and feedback analysis, this role influences home office partners, field leadership, and practice teams to stay aligned, adopt a growth mindset, and activate solutions that drive meaningful, firm‑wide impact.

• Lead Strategic Initiatives: Partner with MPS functional areas to maintain alignment, understand needs and connection points, and support cross‑functional efforts that enhance the branch experience. Ensure informational resources are accurate and relevant, and coordinate live events that reinforce consistent messaging and effective execution.
• Collaborate and Influence Stakeholders: Build strong relationships with stakeholders to influence alignment and ensure consistent messaging aligned with firm priorities.
• Build Acumen and Enable Learning Work with field leadership to deliver effective virtual, in‑person engagement and resources supported by relevant resources and insights.
• Create and Deliver Engaging Content Develop and maintain impactful and compelling resources (JonesLink, videos, presentations, one pagers) that inform decisions.
• Drive Transformation: Champion strategic initiatives that elevate service quality and enable new ways of thinking and working, influencing outcomes without formal authority.
• Facilitate and Communicate: Lead presentations and listening forums to understand practice team experiences. Synthesize insights, communicate key themes, and proactively escalate risks, gaps, and decision needs-driving clarity, alignment, and resolution by coordinating owners and following through to closure.
• Provide Targeted FA Support when appropriate: Provide individualized FA support and direction as needed, while identifying, escalating, and actively driving resolution of complex issues by coordinating with appropriate partners and ensuring follow‑through to closure.
  
  

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $74600

Hiring Maximum: $122800

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  Skills/Requirements
  
  Minimum Qualifications:
  
  
  • Bachelor's Degree required. College degree in related field.
  • Experience in communications, marketing or related field.
  • Experience in group facilitation.
  • Experience leading change efforts.
    
    
  Preferred Qualifications
  
  
  • Graphic design experience
  • Voiceover/ television experience
  • Change management certification
  • 3 yrs experience in the financial services field
  • Series 7 and 66 or 63/65
    
    
  Skills & Competencies
  
  
  • Proven experience in communication, writing, and editing across various media.
  • Strong presentation skills with the ability to engage and inform.
  • Ability to simplify complex information for broad audiences.
  • Demonstrated ability to influence and build trust across teams and functions.
  • Skilled in empathetic communication and data-driven storytelling.
  • Experience handling sensitive topics with confidentiality and professionalism.
  • Experience in graphic design or visual storytelling (e.g., logos, diagrams, infographics).
  • Ability to create and manage project plans across multiple initiatives.
  • Familiarity with change management principles and enterprise transformation.
    
    
  Additional Attributes
  
  
  • Understanding of branch team dynamics and Market and Practice Solutions functions.
  • Ability to manage multiple priorities and deliver results aligned with strategic goals.
  • Willingness to travel and work flexible hours as needed.
    
    
  Span Of Influence
  
  This role drives communication and change across the enterprise by:
  
  
  • Reaching diverse audiences-from associates to senior leaders-through tailored, impactful messaging.
  • Collaborating across teams to align efforts, simplify complexity, and guide others with diplomacy and sound judgment.
  • Making informed decisions within strategic guidelines, improving processes, and fostering innovation to enhance quality and efficiency.
    
    
  **Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
  
  Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
  
  
  • Awards & Accolades
    
    
    
    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
    
    Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
    
    Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
    
    
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      About Us
      
      
      
      Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
      
      Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
      
      People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
      
      View our Purpose, Inclusion and Citizenship Report.
      
      ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
      
      Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.