Affiliate Oversight Manager- EJ Bank

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 01-May-2026. The posting may close early due to the volume of applicants.

Team Overview

Edward Jones Bank is a newly established, FDIC‑insured industrial bank headquartered in Salt Lake City, Utah. The Bank is a wholly owned subsidiary of The Jones Financial Companies, L.L.L.P. and has been formed to expand Edward Jones' ability to serve clients' banking needs through a focused, conservatively managed banking platform.

The Bank's business model centers on supporting Edward Jones clients through insured deposit products and securities‑based lending solutions, with a balance sheet and risk profile designed to emphasize liquidity, capital strength, and operational resiliency. Edward Jones Bank operates under a robust governance framework, with an independent Board of Directors, experienced bank leadership, and policies and controls aligned with regulatory expectations for safety, soundness, and financial reporting integrity.

Edward Jones Bank benefits from Edward Jones' long‑standing culture of risk management, compliance, and client service, while operating as a distinct, separately capitalized banking entity with its own management, systems, and regulatory oversight.

What You Will Do

This role protects the Bank from regulatory, operational, and financial risk by ensuring affiliate- and vendor-delivered services operate within required legal, contractual, and governance standards. This is accomplished by ensuring Edward Jones Bank maintains a safe, sound, compliant, and well‑controlled operating environment across all affiliate‑delivered and third‑party‑delivered services. In addition, this role oversees governance for intercompany services (MSA/SLAs ), enforces Regulation W and rules 23A and 23B adherence and third‑party oversight expectations, and drives independent, arms‑length operations with robust day‑to‑day monitoring, issue tracking, and escalation. This role provides management and Board‑level reporting (RMC, BRC ) and serves as point of contact for affiliate/third‑party oversight topics during examinations.

Responsibilities Include

• Own governance & policy related to intercompany services. This includes management of all aspects of affiliate oversight program including administering intercompany services under MSA/SLAs, influencing Bank and affiliate senior leaders on updates and changes to the program, performing annual reviews, performance assessments, and documentation standards.
• Maintain Intercompany Services Inventory, including ownership, criticality, SLA requirements, and controls mapping.
• Provide governance visibility via Risk Management Committee and Board Risk Committee updates; escalate material breaches or service issues. Deliver monthly management and quarterly Board Risk Committee/Risk Management Committee reporting on SLAs, KRIs, Reg W, audit/exam items, and remediation status.
• Demonstrate leadership behaviors. Keep learning about changes in the industry and in rules around Reg. W and 23A and 23B, in addition to understanding changes in the affiliate structure. As a bridge between the Bank and affiliate, this position must make seek to understand differing options, while addressing different points of view candidly and respectfully, and ensure absolute clarity on the regulatory requirements for the program and own the outcomes of the program.
• Own affiliate/vendor issue tracker; ensure timely remediation, closure validation, and escalation of overdue or critical issues. Third‑Party Oversight: Maintain SLA scorecards, KPI/KRI dashboards, incident logs; ensure corrective actions for SLA shortfalls.
• Lead periodic service reviews with affiliates and vendors (performance, incidents, capacity trends, controls, planned changes).
• Serve as exam point of contact for FDIC/UDFI on affiliate/third‑party oversight; maintain exam workpapers and Confidential Supervisory Information (CSI) controls.
• Assess and apply service penalties, chargebacks, or credits tied to SLA performance or control failures, ensuring amounts are calculated and recorded accurately.
• Manage monthly intercompany settlements, including reconciliation of affiliate billed expenses and validation of allocations for accuracy and arm's length support.
• Coordinate with Finance on periodic cost study refreshes, transfer pricing validation, and documentation supporting Reg W compliance.
  
  

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $120000

Hiring Maximum: $204300

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  Skills/Requirements
  
  What Experience You Need:
  
  
  • Bachelor's Degree required
  • 6-10 years of relevant experience including affiliate oversight program management
  • Knowledge of Reg W and Federal Reserve Act sections 23A and 23B
  • Experience implementing and overseeing an affiliate oversight program
    
    
  What Could Set You Apart
  
  
  • Experience interacting with FDIC and UDFI
  • Dual experience leading affiliate oversight and third party (vendor) oversight
  • Prior experience collaborating across an organization while demonstrating candor and confidence
  • Sound decision making and execution
  • Experience driving change
    
    
  Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
  
  Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
  
  
  • Awards & Accolades
    
    
    
    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
    
    Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
    
    Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
    
    
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      About Us
      
      
      
      Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
      
      Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
      
      People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
      
      View our Purpose, Inclusion and Citizenship Report.
      
      ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
      
      Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.