What are the responsibilities and job description for the Systems Engineer Networking position at Educational Federal Credit Union?
Job Details
Description
Description
- Design, implement, and maintain LAN/WAN infrastructure, including switches, routers, wireless systems, VLANs, routing, subnetting, and IP address management.
- Configure and manage firewalls, VPN tunnels, NAT policies, IDS/IPS, and Zero Trust network segmentation.
- Monitor network performance, troubleshoot outages and latency issues, and conduct wireless site surveys and optimization.
- Manage site to site and remote access VPN solutions and support SD WAN connectivity and redundancy.
- Maintain NAC/802.1X policies, perform firewall rule reviews, and support compliance audits (NCUA, FFIEC, GLBA).
- Collaborate with security teams on threat detection, vulnerability remediation, and incident response.
- Lead network infrastructure projects including branch upgrades, circuit migrations, wireless refreshes, and SD WAN initiatives.
- Manage ISP and telecom vendor relationships, coordinate circuit installations, and enforce SLAs.
- Develop network automation for configuration backups, provisioning, and compliance reporting.
- Support cloud networking including Azure Virtual Networks, VPN Gateway, ExpressRoute, and NSGs.
- Maintain detailed network documentation including topology diagrams, IP schemes, firewall matrices, and change logs.
- Provide support for Windows Server environments including AD, DNS, DHCP, and Group Policy.
- Assist with Hyper V administration, VM provisioning, storage connectivity, and backup operations.
- Participate in disaster recovery testing and support Microsoft 365 and Azure networking components.
- Administer RingCentral UCaaS including provisioning, call routing, IVR, and device support.
- Troubleshoot voice quality, connectivity, and integration issues across all locations.
- Perform security patching across network devices, servers, and infrastructure.
- Assist with vulnerability scanning, endpoint monitoring, access control reviews, and audit evidence collection.
- Participate in security incident response activities and tabletop exercises.
- Serve as a Tier 2/3 escalation point for complex infrastructure issues.
- Use IT ticketing systems to document and resolve incidents and service requests.
- Monitor systems and networks to proactively address alerts and performance issues.
- Use AI powered tools to streamline workflows and improve operational efficiency.
- Participate in change management, after hours maintenance, on call rotation, and cross functional projects.
- Maintain infrastructure documentation and contribute to team knowledge sharing and cross training.
- Assist with other duties and projects as assigned by management.