What are the responsibilities and job description for the Support Services Rep I, II, or III position at Educational Employees Credit Union?
Description
PAY GRADE: 19N, 20N, 22N
PAY RANGE: $19.07 - $36.45
Department: Support Services
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
This position is for the Account Services unit within the Support Services Department.
Responsibilities
Seeking candidates who are quick learners, dependable, self-motivated and have a positive attitude. The person filling this position will primarily be responsible for processing address changes, and will be cross-trained to back up other functions within the department which include:
Requirements of this position include:
PAY GRADE: 19N, 20N, 22N
PAY RANGE: $19.07 - $36.45
Department: Support Services
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
This position is for the Account Services unit within the Support Services Department.
Responsibilities
Seeking candidates who are quick learners, dependable, self-motivated and have a positive attitude. The person filling this position will primarily be responsible for processing address changes, and will be cross-trained to back up other functions within the department which include:
- Processing liens and levies
- Member account corrections
- Returned check processing
- Share draft processing
- Share Certificate processing
Requirements of this position include:
- Good computer skills, with an ability to quickly learn new applications and processes. Frequently used applications include DSUI, Microsoft Word, and Excel
- Have an understanding of banking products and services, particularly those offered by EECU
- The ability to work well in a team environment
- A focus on service to members, team members, and other departments within the organization
- Strong written and verbal communication skills and excellent phone etiquette
Salary : $19 - $36