What are the responsibilities and job description for the Financial Services Rep II position at Educational Employees Credit Union?
PAY GRADE: 19N, 20N
PAY RANGE: $19.07 - $31.88/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, ranked #3 in California in Forbes' annual list of America's Best Credit Unions, and the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including 6% employer contribution to 401k.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
- Accurately process teller transactions (loan payments, transfer of funds, etc.)
- Thorough knowledge of negotiable instruments such as cash and checks
- Efficiently and accurately record information
- Research and resolve members’ concerns
- Cross-sell credit union products and services (i.e. Mechanical Breakdown Insurance)
- Efficiently utilize the software systems provided to perform member transactions
Requirements of the position include:
- Previous cash handling and/or customer service experience
- Desire to provide outstanding member service
- Ability to cross-sell
- Self-motivated
- Good communication skills
- Dependable (arrive to work on time as scheduled)
- Candidates for FSR II will have membership/vault or lending experience
- Spanish speaking is desired
Salary : $19 - $32