Customer Transporter

Job Description:

Salary: $32,000/year

Scope of Position

• Maintain the safe, organized transportation of participants and staff via company van
• Provide backup coverage for front desk

Essential Functions

• Schedule transportation for participants via company van
• Safely transport participants and staff to job fairs, city buildings, meetings, and interviews
• Arrive on time for scheduled rider pick-ups
• Prepare transportation paperwork for audits
• Maintain a safe and clean vehicle
• Notify participants about the van shuttle service policies
• Communicate with staff regarding participants who do not follow the shuttle policies
• Provide courteous and respectful customer service
• Log all shuttle schedule and van maintenance information in Excel databases
• Schedule and coordinate required maintenance for van
• Deliver or pick-up inter-office and customer documents when requested
• Adhere to program policies and procedures
• Document participant contacts in case notes, as needed
• Perform monthly facility safety audits and assist with emergency planning tasks and annual safety drills
• Greet visitors and answer telephones in a pleasant and efficient manner
• Other opportunities as available

Education and Experience Requirements

• Must have a valid driver’s license and clean driving record
• Must be organized
• Should be an effective communicator
• Experience in business environment preferred
• A working knowledge of Microsoft Office

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.