Career Advisor

Title: Career Advisor
Salary: $55,000 benefits
Classification: Non-Exempt

Scope of Position: The Career Advisor provides individualized career counseling, job readiness training, and employment placement assistance to WIOA participants, guiding them along career pathways.

Essential Functions:

• Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their designed Individual Employment Plan (IEP)

• Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized coaching, and coordination with staff.

• Design a customer-driven IEP

• Help customers select appropriate training programs

• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility

• Prioritize tasks and document visits and contacts in state system of record

• Conduct post-placement contacts with WIOA participants that have been exited

• Coach, motivate, and encourage all jobseekers in advancing employment, training, and retention goals while providing support in resolving issues that may impede successful job placement and retention

• Ensure jobseekers are job ready by reviewing their resumes and skill sets to meet the hiring standards and needs of employers with available positions

• Other opportunities as available

Education and Experience Requirements:

• Bachelor’s degree preferred, or equivalent experience

• Bilingual (Spanish/English) preferred

• Possess an educational background to support career coaching decisions

• Must be organized and able to efficiently handle several tasks simultaneously

• Demonstrated telephone, problem-solving, computer, and written communication skills

• Customer service experience required

• A working knowledge of MS Office

• Valid driver’s license and clean driving record required