What are the responsibilities and job description for the Security Officer (3:00 p.m. - 12:00 a.m.) position at Education & Training Resources LLC?
SUMMARY OF POSITION FUNCTION:
The Security Officer is responsible for maintaining a safe, secure, and orderly environment for students, employees, visitors, and Center property. The position conducts patrols, monitors campus activity, responds to incidents, enforces Center policies and procedures, and documents security-related matters in a timely and professional manner.
MAJOR DUTIES AND RESPONSIBILITIES:
- Patrol assigned campus areas and monitor for disturbances, safety hazards, suspicious activity, unauthorized persons, traffic violations, and other unusual conditions.
- Conduct building, grounds, and security checks to protect students, employees, visitors, facilities, and Center property.
- Enforce Center rules, policies, procedures, access requirements, student pass procedures, and parking and traffic regulations in a fair and consistent manner.
- Respond to security incidents, disturbances, emergencies, and requests for assistance; use appropriate de-escalation and intervention techniques to help maintain order.
- Receive complaints, gather preliminary information, and promptly report incidents or concerns to the appropriate supervisor or department.
- Prepare clear, accurate, and timely incident reports, logs, statements, and other required security documentation.
- Provide escorts as directed and monitor access to designated areas to help prevent unauthorized entry, loss, damage, or misuse of Center property.
- Operate assigned security equipment, including two-way radios, and support fleet-related security and reporting responsibilities as assigned.
- Communicate professionally with students, staff, management, visitors, and emergency personnel while maintaining confidentiality and appropriate professional boundaries.
- Participate in required training, drills, meetings, and other safety and security activities, and perform other related duties as assigned.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
SKILLS/COMPETENCIES:
- Excellent communication skills; both written and verbal
- Knowledge of law enforcement procedures
- Basic knowledge of riot, crowd control procedures and proven ability to appropriately intervene in physical altercations
- Excellent interpersonal, mediation, and problem-solving skills
- Ability to work with large groups of students, including students with special needs
- Proficient in the use of computer software such as MSWord, Excel and Outlook, etc.
EDUCATION REQUIREMENTS:
- High School Diploma or GED.
EXPERIENCE:
- Six months experience in a security or work-related capacity preferred.
OTHER:
- Must possess a valid driver’s license with an acceptable driving record.
ADA REQUIREMENTS:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
PHYSICAL ACTIVITIES:
- Reading, writing and communicating fluently in English
- Hearing and speaking to express ideas and/or exchange information in person or over the telephone
- Seeing to read labels, posters, documents, PC screens, etc.
- Sitting, standing, moving about or walking for occasional or frequent periods of time
- Dexterity of hands and fingers to operate a computer keyboard, two-way radio and other office equipment
- Kneeling, bending at the waist, stooping and reaching overhead
- Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects
WORKING CONDITIONS:
- Campus and general office setting
- Indoor and outdoor environment
- Driving a vehicle (bus, van, auto) occasionally in variable traffic and weather conditions
- Exposure to possible confrontations and fights
By signing below, I acknowledge that I have received a copy of the Position Description and I am expected to read and familiarize myself with the contents pertaining to the functions and responsibilities of the position.