Career Transition Services Clerk (Memphis, TN)

SUMMARY OF POSITION FUNCTION: 

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

MAJOR DUTIES AND RESPONSIBILITIES: 

• Types business letters, memorandums, reports, charts, etc. on a personal computer.
• Composes and prepares routine correspondence for signature.
• Establishes and maintains confidential files and records.
• Proofreads and corrects grammatical, punctuation and spelling errors.
• Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items.
• Attends departmental meetings; takes notes and prepares/distributes meeting minutes.
• Orients new personnel to Job Corps and the Center’s policies and procedures.
• Answers telephone and direct calls to the appropriate person.
• Orders and maintains office supplies and equipment.
• Operates office machines and instructs others in the operation of same.
• Assists the center in every effort necessary to achieve its OMS goals, as well as ensuring that the Zero Tolerance Policy is strictly adhered to.
• Promotes a positive work environment demonstrating career success standards and core values.

Note:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as needed to meet the ongoing needs of the organization.  

SKILLS/COMPETENCIES:

• Ability to generate standard business letters, forms, contracts, proposals, presentations, etc.  Strong understanding of and ability to use internet search engines
• Excellent interpersonal skills and communication skills both verbal and written
• Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
• Ability to handle multiple tasks
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. 
• Ability to operate office equipment

EDUCATION REQUIREMENTS:

• High School Diploma or equivalent.

EXPERIENCE:

• Three years work-related experience.

OTHER:

• Must possess a valid Driver’s License with an acceptable driving record.  

ADA REQUIREMENTS:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company.  

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. 

PHYSICAL ACTIVITIES:

• Reading, writing and communicating fluently in English
• Hearing and speaking to express ideas and/or exchange information in person or over the telephone
• Seeing to read labels, posters, documents, PC screens, etc.
• Sitting, standing, moving about or walking for occasional or frequent periods of time
• Dexterity of hands and fingers to operate a computer keyboard and other office equipment
• Kneeling, bending at the waist, stooping and reaching overhead
• Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects 

WORKING CONDITIONS: 

• Campus and general office setting
• Indoor and outdoor environment