What are the responsibilities and job description for the Membership Processing Technician position at Education Minnesota?
POSITION TITLE: Membership Processing Technician
POSITION JOB#: 2026-08
DEPARTMENT: Membership Department
IMMEDIATE SUPERVISOR: Membership Data Supervisor
LOCATION: Headquarters/St. Paul, MN
HOURS/STATUS: Full Time
FLSA STATUS: Non-Exempt
EMPLOYEE GROUP: USM
PROBATIONARY PERIOD: 9 Months
POSITION SUMMARY:
Under the direction of the Membership & Dues Accounting Supervisor, the Membership Processing Technician provides for the standardization in the collection, processing, and retention of pertinent membership data for Education Minnesota utilizing a comprehensive database/reporting system comprised of several subsystems designed to handle specific areas of information.
Education Minnesota is a member-led labor union that has identified racial equity and social justice as primary organizational goals. All staff are expected to participate, individually and collectively, in ongoing training, discussions, and activities to advance these goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Create and maintain individual membership records for each local/affiliate. Process the appropriate national and state dues obligation for each local/affiliate. Organize, review, interpret and process membership applications and rosters making judgments regarding effective dates and appropriate membership levels, and communicating with local/affiliate leaders and field staff as needed.
- Maintain accuracy in all data entry.
- Process, post and reconcile funds receivable for each local/affiliate following a detailed protocol.
- Maintain membership records, which include pre-K-12, higher education, student, retired, reserve, substitute, and associate.
- Produce rosters, reports, and extracts through the membership database. Author custom reports for Education Minnesota and local/affiliates.
- Provide verbal and written assistance to leaders, members, and staff for inquiries regarding membership processing and dues accounting.
- Prepare roster and membership material mailings to local/affiliates.
- Assist in the advancement of racial equity initiatives within the organization.
- Provide back-up support to other staff and/or reception relief as directed.
- Perform routine office duties and other job-related duties as assigned. Some after-hours work (evenings and weekends) and occasional travel with overnight stays may be required.
- Maintain confidential information as applicable.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
- Proficiency in MS Office Applications with emphasis on: Excel, Access, Word, and Outlook at an intermediate level.
- Attention to detail/accuracy and ability to follow detailed protocols for processing membership and financial data.
- Ability to organize, prioritize, and work independently with minimal supervision in accomplishing objectives, goals, and meeting numerous deadlines.
- Problem solving skills.
- Knowledge of basic accounting functions and reconciliation procedures.
- Ability to understand and effectively carry out complex oral and written directives.
- Ability to prepare written correspondence and procedures.
- Ability to consistently perform under the pressure of a heavy workload and tight deadlines.
- Excellent verbal communication skills.
- Excellent listening skills.
MINIMUM QUALIFICATIONS:
- High school diploma or GED.
- Three (3) years related work experience.
- Intermediate level proficiency in MS Office Suite of products (Outlook, Excel, Word)
- Commitment to equity, diversity, and inclusion.
PREFERRED QUALIFICATIONS:
- Associate degree in business or closely related field.
OTHER REQUIREMENTS:
- Some travel with overnights stays.
- Willingness to work nights and weekends as needed.
WORK ENVIRONMENT:
Works in a general office environment. This position will interact with employees, vendors, members, and the general public on a somewhat regular basis. These interactions require judgment and discretion that can involve confidential information, private information and some disagreeable human interactions.
PHYSICAL DEMANDS:
Work is in a general office environment. Employee is required to: talk and hear; frequently stand, walk, and repetitively use hands dexterously (use fingers to handle, feel), reach with hands and arms, bend and physically, lift and carry up to 40 pounds; occasionally lift up to 75 pounds and infrequently travel by various conveyances (e.g., air, rail, auto).
CONFIDENTIAL INFORMATION:
Maintain confidential information related to the organization, members and potential members, and staff.
STARTING SALARY RANGE:
First three steps of the salary schedule, in accordance with the current staff collective bargaining agreement: $25.00 - $27.00 per hour; placement depends on qualifications and previous experience.
BENEFITS:
Education Minnesota offers a competitive benefits package including:
- Medical, vision, and voluntary pet insurance.
- Employer paid dental coverage, life and AD&D insurance, LTC, LTD, and annual HRA contribution (if enrolled in our medical plan).
- Generous paid time off, including 16 paid holidays, vacation days, sick leave days, and personal days.
- 16 hours of School and Community Outreach.
- Tuition reimbursement, up to $1,500 per year.
- Generous 401(k) matching program with employer contributions.
- Employer sponsored pension, after vesting period.
- Employee Assistance Program (EAP).
EDUCATION MINNESOTA IS AN EQUAL OPPORTUNITY EMPLOYER
Education Minnesota is an Equal Opportunity Employer committed to providing an inclusive environment of mutual respect where diversity is valued, supported, and celebrated to benefit applicants, employees, members, and students. Discrimination of any kind is prohibited. All employment decisions are based on qualifications, merit, job requirements and business needs. Education Minnesota strongly encourages women, BIPOC individuals, LGBTQ individuals, people with disabilities, immigrants, and veterans to apply.
POSTING DEADLINE: For best consideration, apply online and include a resume. Posting will close at 11:59pm on Thursday, April 30, 2026.
Salary : $25 - $27