Technical Consultant | Dynamics 365 CRM

WE NEED A TECHNICAL CONSULTANT (D365CRM)

Responsibilities

TMC is seeking to add to our Professional Services team a Technical Consultant to work with the Microsoft Dynamics 365 CE (CRM) product line. This position works directly with our clients providing Consulting services. This position is a remote position and you work from your home office. There will be a few times year where onsite is required for company meetings. This position includes the following responsibilities:

• Participate in technical Business Process Review and Design sessions with clients.
• Participate in status calls as required.
• Facilitate technical implementation meetings and technical client training.
• Design, develop, test and deploy technical solutions for:
• D365 CE implementations
• Integrations between D365 CE and other systems
• D365 CE Data Conversions
• D365 CE Migrations
• Power Pages
• Canvas Apps
• Microsoft Azure Solutions (e.g., Function apps, Web apps, Service Bus, Logic Apps, etc.)
• Reports
• Collaborate with functional consultant lead on client projects.
• Provide end user technical and operational support to clients.
• Provide technical D365 CE or Power Pages Portal training to clients.
• Follow best practices for development and source code storage.
• Prepare technical documentation.
• Execute any Project Tasks assigned by VP of Consulting, Practice Manager or Project Manager.
• Keep up with new releases of D365 CE, demo new features and stay on top of upcoming changes as they relate to client solutions.
• Assist with providing estimates for technical tasks on Statements of Work or Change Requests.
• Participate in technical demos and present functionality to potential clients.
• Assisting other Practice teams with project components that pertain to D365 CE.
• Design, develop and maintain D365 CE IP as identified by the CRM Team.
  

Required

Essential Skills:

• 5 years of experience implementing and supporting Dynamics 365 Sales and Dynamics 365 Customer Service.
• Experience with Dataverse, PowerApps and Power Automate.
• Experience with integrating D365 CE with various systems using tools such as Power Automate and Azure Logic Apps.
• Experience with developing custom workflows, plugins, Azure-based processes and client-side functionality using C# and JavaScript.
• Experience with migrating data to D365 CE using tools such as KingswaySoft.
• Experience with implementing and supporting Microsoft Power Pages.
• Experience and comfort level in working with customers remotely by phone and/or MS Teams meeting.
• Proficiency with Microsoft Windows and Microsoft Office Suite.
  
  

Beneficial

• Experience implementing and supporting Dynamics 365 Customer Insights (formerly Marketing) and Dynamics 365 Field Service.
• Experience utilizing Virtual Tables to display data in Dynamics 365 from a variety of external sources.
• Experience with integrating D365 CE with D365 Business Central.
• Experience with Azure DevOps to track work items.
• Experience with other tools within the Power Platform and related services, such as Dataflows, Power BI, and SharePoint.
• Microsoft Power Platform Developer Associate Certification
  
  

General

• Excellent verbal and written communication and interpretive skills. Communicating with clients and interpreting their needs will be a daily activity.
• Strong troubleshooting and problem-solving skills.
• Ability to multi-task, strong attention to detail with excellent time management skills.
• Flexible and adaptable to change – we implement change for clients on a daily basis.
• Self-motivated – learning new skills without prompting is expected.
• Perform as a committed team player. The success on each project depends on the combined efforts of the implementation team.
  
  

WHY WORK FOR US?

Do you want to be part of an innovative growing team?

We are making ERP & CRM fun again!

Technology Management Concepts (TMC) is a Microsoft Solutions Partner based in Southern California with over 350 current Microsoft Dynamics ERP and CRM clients. We have been implementing software for over 37 years and have been on the famed INC 5000’s Fastest Growing Businesses, INC’s Best Workplaces, and are awarded as a top 100 VAR each & every year.

The members of TMC’s team are experienced professionals and originate from diverse backgrounds within many industries. This unique combination of software knowledge and practical business application has proven to be a winning success. TMC strives to make a positive, lasting impact on our clients and on one another. If this sounds like something you want to be part of, read on!

At TMC, our culture is special. We’re big enough to provide the expertise we need, but small enough to care. Our team members are not just a number; they are part of a cool, special team that values collaboration, creativity, and fun. We believe that when our team members are happy and fulfilled, our clients benefit too.

What will you get in return?

TMC Offers a Well-rounded Compensation Including

• Generous Base Salary
• Bonus Plan
• Health Insurance
• Dental/Vision Insurance
• 401K benefits
• Vacation/Holidays/Sabbatical
• FSA
• Role as a key player in our innovation and growth
  
  

If you want to work somewhere where you are not just a number, but part of a dynamic, supportive team that values your contributions and invests in your growth and development, then TMC is the place for you. Come join us!

Email: careers@tmc-la.com

At TMC, our employees are our greatest asset. We offer competitive compensation, flexible work arrangements, and professional growth and development opportunities. If you are a self-motivated, detail-oriented individual passionate about technology and helping clients achieve success, we would love to hear from you.