What are the responsibilities and job description for the Remote Call Center Agent position at Education Affiliates?
Represents and provides information about the EA schools to prospective students via the telephone.
Essential Duties and Responsibilities:
- Transfers phone calls to appropriate campus
- Provides information about campuses
- Provides a professional company image through phone interaction
- Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
- Organizes workflow to meet departmental goals
- Meets all quality standards
- Regular and reliable attendance