What are the responsibilities and job description for the Healthlink Program Manager (Medical Clinic Director) position at Edmundite Missions?
Benefits:
PROGRAM LEADERSHIP & OVERSIGHT
Required
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
PROGRAM LEADERSHIP & OVERSIGHT
- Lead all HealthLink operations including Prescription Assistance (RxAssist), diabetes and blood pressure programs, nutrition and chronic disease education, and senior voucher enrollment.
- Ensure compliance with HIPAA standards and maintain accurate electronic health records.
- Capture and track program data in the organizational database system.
- Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics.
- Supervise the Doc-On-the-Spot staff and all HealthLink program staff, including Medical Advocates.
- Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.
- Serve as primary liaison to Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, and additional healthcare partners.
- Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.
- Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical teams to ensure smooth integration and clear communication.
- Coordinate diabetes management classes, nutrition education, and chronic disease workshops.
- Provide trainings to HealthLink staff and partner agencies as needed.
- Manage program budget and purchasing.
- Provide accurate data to the Development office for grant reporting (non–grant-writing role).
- Maintain professional relationships across partner agencies and clinical networks.
- Coordinate treatment teams and visiting clinical groups using the Doc-On-the-Spot clinic or other medical programs on site.
- Provide orientation, introductions, and facility walkthroughs for new clinical partners and their teams.
- Coordinate/support with continuous coverage of the front desk area as needed, ensuring a welcoming and efficient environment.
- Perform basic administrative duties, including phone management, filing, communication support, mail-outs, and general office operations.
- Must live within a reasonable commuting distance.
- Occasional evening or weekend work for special events or clinical needs.
- Perform all other duties as assigned.
Required
- Medical or nursing degree (or equivalent credential).
- Current CPR certification.
- Minimum 3 years of healthcare experience.
- Knowledge of medical terminology and chronic disease management.
- Experience supervising staff.
- Proficiency with electronic health records and databases.
- Strong communication, organizational, and leadership skills.
- Knowledgeable in basic medical terminology.
- Experience in nonprofit or community health settings.
- Familiarity with prescription assistance programs and chronic disease resources.
- Experience in Grant writing or Medical Correspondence.
- Ability to sit, stand, and walk for extended periods.
- Ability to lift up to 25 lbs.
- Clear verbal communication.
- Reasonable accommodations may be made to support essential functions.