What are the responsibilities and job description for the Soulster (Guest Service) position at Edley's Bar-B-Que?
Are you a people person? Do you surround yourself with smiling faces? Our Soulsters are meant to live up to their name in being the soul of our restaurants. As a Soulster, it is your job to go above and beyond to create memorable moments for our guests while maintaining the great dining room vibe that Edley's is known for. Soulsters are the most common first and last interactions guests have with our team, so it is important that each one is a great one. Soulsters are very well versed on the menu and are prepared to guide guests through the ordering process.
Soulsters fall into four categories:
- Counter Service - At Edley's, guests place their orders at the counter before finding a seat. As a Counter Service Soulster, you will assist guests in placing orders and make sure that their orders are sent to the kitchen correctly.
- Line Service - While guests are waiting to place their orders at the counter, they are also making decisions about what they want to eat. Our Line Service Soulsters interact with guests during this waiting period and help them select menu items that are perfect for their tastebuds.
- Table Service - The guest's favorite part about coming into Edley's is when that plate of food finally hits the table in front of them. As a Table Service Soulster, you are the last person on our team to make sure that those plates are picture perfect as well as ensuring that guests have everything they need to enjoy their meal.
- To-Go Service - To-Go Service is all about multi-tasking. Taking call-in orders, greeting guests and making sure that takeout guests leave with everything they need are the main responsibilities of the To-Go Soulster.
Benefits
- Paid Vacation time
- Half-Price Shift Meals
- Free Edley's Gear
- Insurance
- Employee Assistance Program and Financial Counseling access
- Flex Spending accounts for Dependent Care and Medical expenses