What are the responsibilities and job description for the Delivery Ambassador position at Edible Arrangements, LLC?
Delivery Ambassador
Job Summary:
As a Delivery Ambassador with Edible, you will be the face of our brand, delivering sweet and delightful products to customers with care and efficiency. You will play a vital role in ensuring that every delivery is on time and arrives in perfect condition, creating a memorable experience for each recipient. Your dedication to exceptional service will directly impact customer satisfaction, leaving a lasting positive impression and ensuring that every Edible delivery exceeds expectations.
Essential Duties and Responsibilities:
- Deliver Edible products to customers promptly and in accordance with company policies and procedures, ensuring timely and accurate deliveries
- Provide exceptional customer service, engaging with recipients in a friendly and professional manner to deliver a memorable WOW experience
- Ensure all delivery tickets are accurately logged, updated, and tracked in the Delivery Go Application for seamless order management
- Communicate effectively with team members
- Maintain cleanliness and organization of vehicle
Experience & Qualifications:
- Previous experience as a "Courier Driver" or in a delivery role is preferred, but not required
- Must have a reliable vehicle suitable for making deliveries
- Current, valid State Driver’s License with a clean driving record
- Ability to provide proof of auto vehicle insurance
- Must own a smartphone and be willing to download a mobile application for deliveries and tracking purposes
- Strong physical ability to lift, carry, and/or push objects weighing up to 50 lbs
- Ability to sit and drive for extended periods, up to 85% of the work shift
- Comfortable and proficient in operating a motor vehicle, ensuring safety and adherence to traffic laws during deliveries
Physical and Additional Requirements:
- Must be able to sit and drive for long periods, up to 85% of the work shift
- Must be able to operate a motor vehicle
- Must be able to pass a drug screen
- Must be able to pass a criminal background check
*All content enclosed in this job description is subject to change at the discretion of Edible Brands