Technical Product Manager

The Technical Product Manager drives digital strategies and product development to deliver innovative B2B and B2C ecommerce solutions that enhance customer engagement and growth. This role requires expertise in emerging technologies, agile methodologies, and strong collaboration across technical and business teams. With a deep understanding of the ever-changing marketplace, emerging technologies, and industry best practices, this individual serves as a thought leader, continually seeking out and implementing solutions to unlock both current and future business opportunities. In this role, they help shape and execute the enterprise's digital vision and strategies, ensuring seamless integration of both existing and new services that drive customer engagement and highlight digital marketing prospects. The ideal candidate is well-versed in the latest digital trends and technological advancements, thriving where business objectives meet technical expertise. They are equally fluent in business strategy, including service management, and in the language of technology and software engineering.

Primary Responsibilities

• Continuously evaluate emerging technologies, Ecommerce (B2B/B2C) trends, business trends and leading vendor tools and solutions for applicability in our enterprise
• Demonstrate strong command of B2B/B2C technology solutions and understand complexity drivers that may affect product delivery
• Work with developers, project managers, and QA engineers throughout the product development, testing, and implementation phases to ensure feature integrity
• Manage the requirements gathering process between cross-functional teams of stakeholders and various internal resources including product managers, internal stakeholders, customers and software related technical resources
• Develop and maintain strong & productive relationships with all development and business stakeholders to ensure timely and effective delivery of software features
• Monitor ongoing performance of features and act as point of contact for any questions, concerns, or suggestions
• Prioritize the backlog of user stories and bugs based on ROI and dependencies with other technical product managers and development teams
• Own and oversee Product strategic Vision and Roadmap execution
• Manage products to ensure comprehensive coverage of customer needs
• Provides input into the prioritization of product features and the publish product roadmaps for Analytic offering
• Demonstrates stamina, resilience and perseverance under demanding circumstances
• Ability to decide and act without having the total picture and comfortable handling risk and uncertainty
• Self-starter, who can effectively navigate a complex organizational structure, managing teams through influence and direct line management
• Curiosity and drive to continuously learn and stay current with new technologies
• Technical understanding and know how, able to lead engineers and designers
• Experience working and refining products, using customer feedback, business intelligence to develop a deep understanding of customer needs
• Exceptional communication and presentation abilities; executive presence
• Pro-active self-starter with a "can do approach to problem solving, tenacious with a demonstrated record of delivering on business objectives

• BS in Comp Science, MIS required, MBA preferred
• 3 - 4 years relevant experience in Ecommerce marketing data management, channel activation, analytics, reporting, business intelligence and data visualization
• Experience in Agile Product Management methodologies and practices, as well as SCRUM, Kanban management processes
• Programming experience a plus
• Proven experience in presentation creation, delivery and meeting facilitation
• Experience with User Experience Architecture and Information Architecture including interaction design and user research / usability testing
• Able to present both high level and detailed information for multiple audiences, including clinicians, executives, and sales
• Experience successfully leading technology teams within the delivery of enterprise software products
• Proven track record of execution-driving results and meeting commitments