Administrative Assistant

Job Title: Administrative Assistant

Location: Edgewood Summit – Charleston, WV

Position Summary

Edgewood Summit is seeking a professional, organized, and customer-focused Administrative Assistant to provide administrative and clerical support to ensure the efficient operation of our senior living community. The ideal candidate is detail-oriented, compassionate, and committed to providing exceptional service to residents, families, visitors, and team members.

Essential Duties and Responsibilities

• Greet residents, families, visitors, and vendors in a friendly and professional manner.
• Answer and direct incoming phone calls, emails, and other communications.
• Perform general administrative duties including filing, copying, scanning, data entry, and document preparation.
• Maintain accurate records, reports, and confidential resident and employee information.
• Schedule meetings, appointments, and community events as needed.
• Assist department managers with correspondence, reports, and special projects.
• Process incoming and outgoing mail and deliveries.
• Order and maintain office supplies and equipment.
• Support resident move-in and move-out documentation and administrative processes.
• Coordinate with various departments to ensure smooth daily operations.
• Maintain a clean, organized, and welcoming reception and office area.
• Perform other duties as assigned.

Qualifications

• Experience in healthcare, senior living, or hospitality is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and exercise discretion.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Professional appearance and customer-service-oriented attitude.

Knowledge, Skills, and Abilities

• Exceptional interpersonal and communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to work independently and collaboratively with a multidisciplinary team.
• Excellent organizational and recordkeeping skills.
• Ability to interact compassionately and respectfully with older adults and their families.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Occasionally lift and carry up to 25 pounds.
• Frequent use of computers, telephones, and other office equipment.
• Manual dexterity required for typing and handling office materials.

Benefits

Eligible employees may receive:

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) with company match
• Life and disability insurance
• Employee assistance program
• Professional development opportunities

Why Join Edgewood Summit?

At Edgewood Summit, we are dedicated to enriching the lives of older adults through exceptional service, compassionate care, and a welcoming community environment. Our team members play a vital role in creating a positive experience for every resident, family member, and guest. If you are organized, compassionate, and passionate about making a difference, we encourage you to apply.