Marco Island Vacation Rental Manager

Overview
Join our dynamic team as a Vacation Rental Manager, overseeing the seamless operation and management of luxury vacation properties in a vibrant coastal destination. This role is perfect for energetic, detail-oriented professionals passionate about delivering exceptional guest experiences and maintaining high standards across property operations. As the central point of contact for property owners, guests, and vendors, you will drive the success of our rental program through proactive management, strategic marketing, and outstanding customer service. This position offers an exciting opportunity to lead an established, growing, high quality, thriving vacation rental portfolio while ensuring compliance with all relevant regulations and fostering positive relationships within the community.

Responsibilities

• Oversee daily operations of vacation rental properties, including check-in/check-out procedures, guest communications, and property maintenance coordination
• Manage property leasing processes, including screening tenants, executing lease agreements, and ensuring compliance with Fair Housing regulations and local laws
• Utilize proprietary property management software to handle reservations, data entry, billing, and reporting tasks efficiently
• Coordinate with maintenance teams to ensure properties are well-maintained, clean, and compliant with safety standards; oversee facilities management activities
• Handle legal administrative tasks related to landlord-tenant law, and lease contracts with transparency and accuracy
• Develop and implement and maintain marketing strategies to maximize occupancy rates through upselling amenities and promoting available units effectively
• Manage conflict resolution between guests or tenants by applying conflict management techniques and maintaining professional communication at all times
• Maintain detailed records through established filing systems and CRM tools. Ensure all documentation is current and accessible
• Provide excellent customer service via phone etiquette, email correspondence, and in-person interactions to foster positive guest experiences and repeat business

Experience

• Proven experience in property management or real estate administrative roles with a focus on vacation rentals or residential leasing
• Familiarity with property management software.
• Knowledge of landlord-tenant law, Fair Housing regulations, and legal contract administration
• Strong background in customer service, conflict management, negotiation skills, and upselling techniques to enhance revenue opportunities
• Office experience involving data entry, filing systems, facilities management coordination, and administrative support functions
• Demonstrated ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
• Excellent communication skills with professional phone etiquette; ability to build positive relationships with guests, owners, vendors, and team members

This role is ideal for motivated individuals eager to make a meaningful impact in the vacation rental industry. If you thrive on delivering exceptional service while managing complex operations within regulatory frameworks—this opportunity is for you!

Pay: $50,000.00 - $80,000.00 per year

Work Location: In person

Salary : $50,000 - $80,000