What are the responsibilities and job description for the Medical Receptionist position at Edgewater Family Health PLC?
Job Summary
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations in a busy clinic environment, ensuring a smooth and efficient workflow. This role requires excellent communication skills, proficiency in medical office systems, and a strong understanding of patient care processes.
Duties
- Greet patients and visitors warmly as they arrive at the clinic.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain accurate patient records and files using electronic health record systems such as Epic.
- Assist with medical collections by processing payments and managing billing inquiries.
- Collaborate with healthcare providers to coordinate care plans and ensure timely patient follow-ups.
- Perform general office management tasks, including ordering supplies and maintaining cleanliness at the front desk area.
- Ensure compliance with HIPAA regulations to protect patient confidentiality.
Experience
- Previous experience in a medical office or clinic setting is preferred.
- Familiarity with medical terminology, office management practices, and electronic health record systems is essential.
- Experience with medical collections and understanding of insurance processes is a plus.
- Proficiency in using phone systems and other office equipment is required.
We encourage individuals who are passionate about providing excellent patient care to apply for this rewarding position as a Medical Receptionist.
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Paid sick time
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $18