What are the responsibilities and job description for the Field Service Technician- Southeast Region position at Edge Technologies?
Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programs
Edge Technologies is seeking a Field Service Technician to work in the Southeast region.
Qualifications:
- Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
- Ability to effectively communicate with the customer and professionally represent the company are critical requirements
- Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
- Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
- Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning
Duties:
- Participate in installation, repairs, and maintaining the equipment while adding value for the customer
- Travel on-site for troubleshooting any issues our customer has with machinery
- Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
- Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
- Tools and instruments provided
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Overnight travel will be 50 - 75% depending on your base of operation.
License/Certification:
- Driver's License (Required)