Collections Specialist

Bankruptcy Accounts Specialist Description To maximize recovery of bankrupt accounts through negotiation, reaffirmation, legal proceedings, fraud detection and collection efforts. Serve as liaison for OGC and outside legal counsel on bankruptcy litigation or adversary complaints. Provide specialized servicing of charged-off mortgage loans. Serve as subject matter expert regarding section functions, systems, policies and/or procedures. ResponsibilitiesAnalyze accounts included in the bankruptcy for potential abuse and/or fraud to determine if litigation is warranted to protect NFCU's interest and reduce financial lossMonitor attorneys assigned to accounts to determine status of litigation; advise attorneys of any legal issues and their impact on NFCUProcess and distribute time sensitive legal documents, notification of suits against NFCU, Cease and Desist for both filer and non-filer, and third party communications to ensure compliance with Bankruptcy Laws to minimize the risk of litigationReview bankruptcy docket report and analyze accompanying schedules with emphasis on Statement of Intent for Chapter 7, and Plan information for Chapter13 to determine the impact on NFCUCommunicate with attorneys and trustees, members, agents, title companies and various third-party and internal/external groups regarding bankruptcyNegotiate attorney fees and recommend approval to SupervisorAnalyze Chapter 7, 11 and 13 bankruptcy filings to determine the potential for asset recoveryInitiate the appropriate course of action for asset recovery based on collateral, cross-collateral potential, and non-filing parties in accordance with State repossession lawsRepresent or retain outside legal counsel to represent NFCU at court proceedingsManage legal notifications (e.g., Mechanic's Liens, Adversary Complaints, Lift of Stay, Motions to Avoid Lien, Motions to Value, Judgment Liens, and Plan Confirmation, etc.), and determine appropriate course of actionNegotiate Short Sale request, settlement, and reaffirmation based on the bankruptcy disposition Process charged-off bankruptcy impaired equity loans; facilitate Proof of Claims and review motionsMonitor bankruptcy progression for adherence of repayment and update NFCU systems to ensure accurate reportingPursue fraud cases through the court system for Non-Discharge and Objections to DischargeEvaluate bankruptcy cases and determine collateral market values; file Proof of Claim with the appropriate court on all asset casesMaintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and proceduresAssist with reviewing escalated member issues and with determining the appropriate course of action to resolve issuesPerform other duties as assigned QualificationsWorking knowledge of applicable federal and state laws, rules and regulationsExperience in financial counseling, negotiating, and explaining decisions to membersExperience in financial transaction/processing related responsibilitiesAbility to work independently and in a team environmentExperience working with all levels of staff, management, stakeholders, vendorsExperience interacting with attorneys, courts, or trusteesAbility to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policiesAbility to maintain confidentiality and demonstrate integrityDesired - Familiarity with the systems and software used by the Lending Collection's DivisionDesired - Familiarity with NFCU functions, philosophy, operations and organizational objectivesDesired - Familiarity with NFCU products, services, processes, policies and proceduresEffective skill exercising initiative and using good judgment to make sound decisionsEffective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulationsEffective member/customer service skillsEffective skill interacting tactfully and effectively in difficult situationsEffective research, analytical, and problem solving skillsEffective skill building effective relationships through rapport, trust, diplomacy and tactEffective skill assimilating information, analyzing facts, and developing logical conclusionsEffective organizational, planning and time management skillsEffective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomesEffective verbal and written communication skillsEffective database, word processing, and spreadsheet software skillsDesired - College level courses with concentration in Accounting, Finance, Business, or related field

Salary : $22