Luxury Jewelry Store Manager

The beginning of Detroit's most trusted and respected jeweler began when Orin J. Mazzoni, Sr. opened his first store in Weirton, West Virginia in 1933. Orin Sr. devoted his younger years to building his reputation as a fine craftsmen, dedicated to quality work and superior service at a fair price. 92 years later, that reputation has carried over to Detroit, Michigan, becoming known as one of Detroit's finest jewelry stores.

A store manager will be result-driven and be responsible for overall store management of a store by making sure it runs smoothly, cleanly, and effectively. Their duties include motivating sales teams, creating business strategies, meeting sales and profitability goals, and managing staff effectively. Store managers are responsible for interviewing, recruiting, and hiring as well as potentially supervising assistant store managers.

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Respond to customer complaints and concerns in a professional manner
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Develop and arrange promotional material and in-store displays
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of well behavior and high performance
• Secures merchandise by implementing security systems and measures
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional groups
• Additional store manager duties as needed

Requirements

• Proven successful experience as a retail store manager
• Powerful leading skills and business orientation
• Customer service-oriented with in-depth knowledge of basic business management processes
• Strong organizational skills
• Excellent communication and interpersonal skills

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Relocation assistance

Experience:

• Management: 5 years (Preferred)

Ability to Commute:

• Northville, MI 48167 (Required)
• Work Location: In person