What are the responsibilities and job description for the Evening Studio Coordinator position at Edge Music Academy?
Pay: $18-20 per hour
Location: Edge Music Academy – Homer Glen, Naperville, and/or MokenaJob Type: Part-Time EmployeeSchedule: Approximately 8 hours per week to start, typically two weekday evenings from 3:30–7:30 PM. Additional hours may become available as the position grows.
About Us
Edge Music Academy (EMA) is a locally and family-owned music school dedicated to providing high-quality music education in a fun, engaging, and supportive environment.
With locations in Naperville, Homer Glen, and Mokena, our academy serves students and families of all ages and experience levels. We pride ourselves on providing excellent customer service and creating a welcoming, organized, and professional experience for our students, parents, and teachers.
Position Overview
We are seeking a dependable, personable, and highly organized Evening Studio Coordinator to provide administrative and customer service support during our busiest afternoon and evening hours.
This is a great opportunity for someone looking for a small but consistent part-time schedule. The position will begin at approximately 8 hours per week, generally working two weekday evenings from 3:30–7:30 PM, with the possibility of additional hours and responsibilities as Edge Music Academy continues to grow.
The ideal candidate is friendly, professional, and comfortable communicating by phone, text, and email. They should be able to stay organized, handle multiple small tasks, and help ensure the academy runs smoothly during busy lesson hours.
Responsibilities
- Answer incoming phone calls, text messages, and emails from current and prospective families.
- Assist families with scheduling, rescheduling, cancellations, and general questions.
- Schedule trial lessons and assist with new student inquiries.
- Follow up with prospective students and families who have expressed interest in lessons.
- Help coordinate makeup lessons and schedule changes.
- Greet students and families and help create a welcoming studio environment.
- Communicate schedule updates and important information to instructors.
- Assist academy management with basic administrative projects and tasks.
- Identify issues that require management attention and communicate them clearly to the appropriate team member.
- Help keep the studio organized and running smoothly during busy lesson hours.
Qualifications
- Excellent communication and customer service skills.
- Friendly, professional, and comfortable speaking with parents, students, and instructors.
- Strong organizational skills and attention to detail.
- Comfortable answering phones and communicating through text and email.
- Comfortable learning scheduling, customer management, and other basic computer systems.
- Able to work independently and use good judgment when handling routine questions and issues.
- Dependable and able to maintain a consistent afternoon/evening schedule.
- Previous administrative, receptionist, customer service, or front-desk experience is preferred but not required.
- High school diploma or equivalent required.
- College students are welcome to apply.
- Ability to pass a background check.
Schedule
This position is expected to begin at approximately 8 hours per week, working two weekday evenings from approximately 3:30–7:30 PM.
Availability between Monday and Thursday is preferred. The exact two-day schedule will be determined based on academy needs and candidate availability.
Additional hours may become available as the academy grows.
Why Join Edge Music Academy?
- Join a growing, locally owned music academy.
- Consistent weekday evening schedule.
- Competitive hourly pay of $18-20 per hour, based on experience.
- Friendly, creative, and professional work environment.
- Great opportunity for a college student, experienced administrator, or someone seeking a consistent part-time role.
- Opportunity for additional hours and responsibilities as the academy continues to grow.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18 - $20