What are the responsibilities and job description for the Carrier Sales Manager position at Edge Logistics?
About Edge Logistics
Edge Logistics is a performance-driven freight brokerage and logistics company focused on exceptional customer experience, reliable carrier partnerships, and operational excellence. We combine disciplined processes with modern technology to deliver consistent results.
The Carrier Sales Manager is responsible for leading and scaling the carrier sales function, driving procurement strategy, and ensuring consistent execution across the team. This role owns carrier network development, capacity strategy, and performance outcomes through direct leadership of Carrier Sales Representatives. The position reports directly to the Sr. Director of Carrier Sales and works closely with the Colombia Carrier Sales Manager to drive alignment, consistency, and a cohesive team environment across regions.
Key Responsibilities
- Establish and scale a high-performing carrier network strategy, ensuring team execution against sourcing expectations
- Define pricing and negotiation strategy; coach and hold the team accountable to margin and cost targets
- Own capacity coverage performance by enforcing sourcing workflows, activity standards, and accountability across the team
- Lead and manage a team of Carrier Sales Representatives in the United States, including hiring, training, and performance management
- Monitor market trends (spot rates, capacity shifts, seasonality) to inform pricing and procurement strategies
- Ensure compliance with carrier onboarding requirements, including insurance, safety ratings, and contracts
- Collaborate with customer sales and operations teams to align carrier capacity with customer needs
- Resolve service issues, including delays, claims, and carrier performance concerns
- Identify and manage strategic carrier relationships while ensuring broader relationship management is driven by the team
- Drive sourcing discipline and activity standards across the team (call expectations, carrier outreach, etc.)
- Act as primary escalation point for operational and carrier issues
- Utilize TMS and Highway to drive capacity and analyze market data
- Track and report KPIs such as carrier utilization and on-time performance
- 3–7 years of experience in freight brokerage or carrier sales
- Proven track record of carrier procurement and rate negotiation
- Strong understanding of freight markets, lanes, and pricing dynamics
- Experience managing a team
- Proficiency in TMS platforms and load boards
- Excellent negotiation, communication, and relationship management skills
- Ability to operate in a fast-paced, high-volume environment
Edge is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, disability, or sexual orientation. All applicants will be considered solely based on their qualifications.
#zr
Founded in 2014, Edge Logistics quickly became a trusted name in transportation, driven by innovation, hard work, and a deep commitment to customer success. In 2024, we entered a transformative new chapter through acquisition, strengthening our capabilities and expanding our footprint. Today, Edge is more agile, resilient, and forward-focused than ever, backed by over 100 years of combined leadership experience.