Medical Office Receptionist

Company Description

Since opening its doors in April of 2005, the office of Edgardo C. Angeles, MD and
Associates, PC has expanded in order to meet the rising demand for high-quality
psychiatric and psychotherapeutic services in southeastern Massachusetts. Dr. Angeles and Associates are up-to-date with the latest advances in medicine and
clinical practice. They are pleased to share their expertise in our community
to help improve the well-being of patients. Whether you or someone you know may
be dealing with factors that interfere with the quality of life, day to day
living, or diminished productivity due to various mental health reasons, Dr.
Angeles and Associates are available to provide competent, caring assistance.

Job Description

Our clinic is looking for a part-time Office Receptionist who will serve as the first point
of contact for patients as they enter the clinic. Primary duties include scheduling
appointments, maintaining patient records and accounts, organizing the
reception area during office hours, and conducting intake assessments for new
patients. Previous experience in administrative work with electronic health and
medical records (EHR and EMR) software is highly preferred.

Qualifications

Hours:

Monday: 8:00 am – 12:00 pm

Tuesday: 8:00 am – 5:30 pm

Friday: 8:00 am – 5:30 pm

Hourly Rate:

$15 - $17 per hour

Responsibilities:

• Welcomes and greets all patients and visitors in
  person or on the telephone.

• Answers inquiries by patients, prospective
  patients, and visitors in person or on the phone while maintaining a courteous
  and calm manner.

• Schedules appointments in a timely manner in
  person and by phone to ensure patient visits are aligned with medication
  management needs.

• Registers new patients and updates existing
  patient demographics by collecting detailed personal and financial information.
  

• Ensures availability of treatment information by
  filing and retrieving patient records.

• Facilitates patient flow by notifying providers
  of patients’ arrival, being aware of delays, and communicating with patients
  and clinical staff.

• Protects patient confidentiality, making sure
  protected health information is secured by not leaving computers unattended.

• Keeps office supplies adequately stocked by
  anticipating inventory needs, placing orders, and monitoring office equipment

• Responsible for keeping the reception area clean
  and organized.

   

Qualifications:

• Education: High school diploma or graduation
  equivalency degree (GED)

• Knowledge of office procedures including
  administrative processes and procedures, preparing patient charts, and basic
  computer skills.

• Familiarity with ICANotes or similar EHR/EMR
  software.

• Strong customer service skills and time
  management.

• Minimum of one year work experience in a medical
  office setting or previous office administration or receptionist experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.