HR Generalist/Business Office Manager

Vista Senior Living Management is the dedicated senior living division of our organization, focused exclusively on the operation and growth of senior living communities. With more than 30 communities across multiple states, we specialize in Assisted Living, Memory Care, and Independent Living. Our mission is to provide outstanding care rooted in compassion, humility, accountability, and a genuine commitment to the well-being of our residents. We strive to create communities where residents receive personalized support, families have confidence in their care, and team members are empowered to succeed.

Position Summary

The HR Generalist/Business Office Manager serves as the community's Human Resources leader while providing business office support. This role oversees recruitment, onboarding, employee relations, payroll, benefits administration, compliance, employee engagement, and personnel records, while assisting with resident billing, accounts receivable, accounts payable, and administrative operations.

Key Responsibilities

• Lead recruitment, interviewing, hiring, onboarding, and orientation for all community positions.
• Process payroll and maintain accurate employee records and personnel files.
• Administer employee benefits and assist with payroll and HR-related questions.
• Support employee engagement, recognition, retention, coaching, and performance management.
• Ensure compliance with employment laws, licensing, mandatory training, and regulatory requirements.
• Maintain survey readiness and support state and federal inspections.
• Partner with department leaders to meet staffing needs and build a positive workplace culture.
• Assist with resident billing, accounts receivable, collections, accounts payable, petty cash, and business office operations.
• Maintain confidentiality while providing exceptional customer service to employees, residents, families, and visitors.
  
  

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred.
• Minimum of two (2) years of Human Resources experience required; healthcare, assisted living, or long-term care experience preferred.
• Payroll processing experience required.
• Experience with recruiting, onboarding, employee relations, benefits administration, and HR compliance.
• Business office experience, including billing, accounts receivable/payable, payroll support, or office administration, preferred.
• Experience with Microsoft Office and HR/payroll systems; PointClickCare (PCC) experience is a plus.
• Strong organizational, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities, maintain confidentiality, and work independently in a fast-paced environment.