Facilities Lead

Facilities Lead (Kansas City-Hybrid)

At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.

We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has job to do for our clients. That’s why we are committed to managing our clients’ investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives.

Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us.

This position provides Facilities support services to the Kansas City office and to branch locations across the country. The role operates in a dynamic, service‑oriented environment and requires strong organizational skills, effective time management, independent thinking, and a high level of personal accountability.

The ideal candidate is someone who enjoys problem‑solving, working with people, and seeing tasks through to completion. This role focuses on coordinating, troubleshooting, and resolving facilities‑related issues—not hands‑on building engineering, plant operations or core building infrastructure issues.

Responsibilities

• Provide hands‑on resolution of Facilities service tickets on a first‑in, first‑out basis, while maintaining focus on priority items
• Support a wide range of facilities activities, including:
• Furniture moves and office reconfigurations
• Coordinating of painting, cleaning, and minor maintenance
• Employee onboarding and offboarding support
• Issuing and managing access control badges
• Tracking HVAC Preventive Maintenance at locations where it’s a Tenant responsibility
• Other facilities‑related projects as assigned
• Communicate regularly with the Corporate Facilities Director to review ticket volumes, priorities, and active issues
• Interface with building Property Management teams to address landlord‑responsible items and ensure timely resolution of issues requiring a 3rd party vendor to resolve
• Coordinate with outside facilities contractors and service providers to maintain office equipment and address repair needs
• Participate in special projects as assigned
  

Requirements

• Experience supporting an office environment in a facilities, operations, administrative, or customer service capacity
• Strong written and verbal communication skills with demonstrated follow‑through
• Customer service background strongly preferred
• Proven record of punctuality, reliability, and accountability; this role supports staff across the organization and is highly service‑dependent
• Ability to think critically, troubleshoot issues, and exercise sound judgment
• Strong organizational skills with the ability to prioritize and meet deadlines in a fast‑paced environment
• Ability to perform basic facilities tasks as needed, including lifting, carrying, and moving light furniture or equipment, and using basic hand tools
  
  

Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $65,400 - $87,200. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.

Your recruiter can share more about the specific benefits eligible for this role during the hiring process.

About Edelman Financial Engines

Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors – not just the wealthy – deserve access to personal, comprehensive financial planning and investment advice. Recognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140 offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client’s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.

For more information, please visit EdelmanFinancialEngines.com.

© 2026 Edelman Financial Engines, LLC. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Certain services provided on an educational and guidance basis only. Results are not guaranteed.

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Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.

Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or EFETalentAcquisition@EdelmanFinancialEngines.com.

1 The Barron’s Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th. 

2 Edelman Financial Engines data, as of September 30, 2025.