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Bakery Clerk - Roland Avenue

Eddie's of Roland Park
Baltimore, MD Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 2/5/2027

Position Summary:

The Bakery Clerk provides exceptional customer service while supporting the daily operations of the Bakery Department. This role is responsible for maintaining attractive and well-stocked displays, preparing and packaging products, assisting customers with orders and inquiries, and upholding Eddie’s standards for quality, freshness, cleanliness, and presentation.

Essential Duties & Responsibilities:

  • Provide friendly, knowledgeable, and attentive customer service by greeting customers and assisting with product selection, special orders, and inquiries
  • Package, label, price, and stock bakery products for display and sale
  • Maintain bakery trays, display cases, ingredient bins, and merchandising areas to ensure products are fresh, organized, and visually appealing
  • Finish bakery items such as doughnuts and pastries through filling, icing, and decorating preparation
  • Operate department equipment including scales and label printers accurately and efficiently
  • Maintain cleanliness and sanitation standards by cleaning counters, cases, work areas, and equipment
  • Support promotional efforts, seasonal programs, and holiday production needs in partnership with department leadership
  • Promote products by sharing product knowledge and helping customers make informed purchasing decisions
  • Assist with baking operations and learn the proper use of commercial bakery equipment and ovens
  • Work collaboratively in a fast-paced environment while maintaining attention to detail, organization, and efficiency
  • Perform additional duties as assigned

Carries out other duties as assigned to support department operations, customer service, and overall store efficiency, based on business needs and operational priorities.

Qualifications:

  • Prior bakery, food service, grocery, or retail experience preferred, but not required
  • Strong customer service and interpersonal communication skills
  • Ability to work efficiently in a fast-paced environment while managing multiple priorities
  • Strong attention to detail, organization, and problem-solving abilities
  • Ability to work both independently and collaboratively as part of a team
  • Basic understanding of food safety and sanitation practices preferred
  • Professional demeanor with the ability to handle customer concerns courteously and effectively
  • Ability to maintain reliable attendance and schedule flexibility as business needs require
  • Ability to follow company appearance and dress code standards

Physical Requirements & Work Environment:

  • Regular standing, walking, bending, kneeling, crouching, and reaching.
  • Ability to lift and move up to 50 pounds.
  • Exposure to retail environment conditions, including refrigerated areas and temperature changes.
  • Flexible schedule required, including nights, weekends, and holidays.

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program

Work Location: In person

Salary : $15

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