What are the responsibilities and job description for the Bakery Clerk - Roland Avenue position at Eddie's of Roland Park?
Position Summary:
The Bakery Clerk provides exceptional customer service while supporting the daily operations of the Bakery Department. This role is responsible for maintaining attractive and well-stocked displays, preparing and packaging products, assisting customers with orders and inquiries, and upholding Eddie’s standards for quality, freshness, cleanliness, and presentation.
Essential Duties & Responsibilities:
- Provide friendly, knowledgeable, and attentive customer service by greeting customers and assisting with product selection, special orders, and inquiries
- Package, label, price, and stock bakery products for display and sale
- Maintain bakery trays, display cases, ingredient bins, and merchandising areas to ensure products are fresh, organized, and visually appealing
- Finish bakery items such as doughnuts and pastries through filling, icing, and decorating preparation
- Operate department equipment including scales and label printers accurately and efficiently
- Maintain cleanliness and sanitation standards by cleaning counters, cases, work areas, and equipment
- Support promotional efforts, seasonal programs, and holiday production needs in partnership with department leadership
- Promote products by sharing product knowledge and helping customers make informed purchasing decisions
- Assist with baking operations and learn the proper use of commercial bakery equipment and ovens
- Work collaboratively in a fast-paced environment while maintaining attention to detail, organization, and efficiency
- Perform additional duties as assigned
Carries out other duties as assigned to support department operations, customer service, and overall store efficiency, based on business needs and operational priorities.
Qualifications:
- Prior bakery, food service, grocery, or retail experience preferred, but not required
- Strong customer service and interpersonal communication skills
- Ability to work efficiently in a fast-paced environment while managing multiple priorities
- Strong attention to detail, organization, and problem-solving abilities
- Ability to work both independently and collaboratively as part of a team
- Basic understanding of food safety and sanitation practices preferred
- Professional demeanor with the ability to handle customer concerns courteously and effectively
- Ability to maintain reliable attendance and schedule flexibility as business needs require
- Ability to follow company appearance and dress code standards
Physical Requirements & Work Environment:
- Regular standing, walking, bending, kneeling, crouching, and reaching.
- Ability to lift and move up to 50 pounds.
- Exposure to retail environment conditions, including refrigerated areas and temperature changes.
- Flexible schedule required, including nights, weekends, and holidays.
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Opportunities for advancement
- Paid time off
- Referral program
Work Location: In person
Salary : $15