What are the responsibilities and job description for the Vehicle Delivery Specialist with Accessory Sales position at Ed Voyles Automotive Group?
Job Title: Director of Last Impressions – Vehicle Delivery and Accessory Sales
Location: Ed Voyles Hyundai - Marietta, Georgia
Job Type: Full time
Reporting: Reports to General Sales Manager
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About Us:
Ed Voyles Automotive Group is a family-owned organization that has proudly served the Cobb County community in Georgia for over 70 years. Though Mr. Ed Voyles is no longer with us, he left behind a legacy centered on employee care, integrity, and community service. His mantra, “You sell your first car in the showroom, and your second car in the service department,” continues to resonate with us today. It drives our team to maintain the highest standards of customer experience, fostering lifelong loyalty rather than just one-time transactions.
Position Overview:
In this role, you’ll be responsible for enhancing our customers' experience from the moment they agree to purchase a vehicle until they meet with our F&I manager to complete their transaction. During this time, you will begin the customer’s delivery process, introduce them to our service department, and book their first service appointment. Your primary focus will be on selling aftercare product and aftermarket accessories while delivering exceptional customer service.
Key skills and Qualifications:
- Ability to build report quickly, and possess strong communication and interpersonal skills
- Customer first mentality
- Bilingual (Spanish and English) and plus
- Previous experience in retail or automotive sales preferred
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with point-of-sale systems
- Valid Driver’s license
Role responsibilities:
- Drive aftermarket accessory and aftercare product sales revenue
- Meet and exceed sales targets and performance metrics established by the dealership.
- Facilitate initial “Blue Link set up” for customer
- Arrange for the delivery of purchased vehicles when needed, ensuring a smooth and seamless customer experience.
- Schedule customers’ first service with service department
- Assist in managing accessory inventory, restocking shelves, and organizing displays.
- Participate in ongoing training to enhance product knowledge and sales techniques.
- Maintain up-to-date knowledge of the latest vehicle accessories, features, and benefits to provide informed recommendations.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Medical, Dental and Vision Insurance
- Flexible Spending and Health Savings Accounts
- Supplemental Life Insurance
- Short-term & Long-term Disability
- Accident and Critical Illness Coverage
- 401K with Company Match
- Paid Time Off
- Employee discounts on vehicles, parts and service