What are the responsibilities and job description for the Team Member- TM Cowboy Harley-Davidson Alamo City position at Ed Morse Automotive Group?
Overview
Accelerate your career with Ed Morse Automotive Group! With 80 years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30 automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Team Members to join our Harley-Davidson team in San Antonio, Texas.
Responsibilities
- Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
- Provide excellent customer service to all of the boutique’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
- Provide prompt and accurate service at cash register.
- Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.
- Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
- Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
- Create well-organized presentations, which appeal to our customers.
- Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
- Continuously maintain showroom product availability by stocking shelves and displays.
- Maintain update customer mailing lists.
- Attend training sessions to keep current with merchandising & inventory control issues.
- Other duties as assigned.
Qualifications
Specific qualifications and responsibilities will vary based on the role; however, all team members are expected to bring a strong work ethic, a commitment to collaboration, and a willingness to contribute to our shared goals.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers team members a range of benefits and perks based on their role and employment status (part-time or full-time).
- 401K with company match
- Competitive Health Benefits including Medical, Dental and Vision
- Supplemental Insurance options, Life Insurance, Short-Term Disability & Long-Term Disability
- Employee Assistance Program
- Quarterly Wellness Program
- Vacation Pay
- Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
- Employee Referral Program - Get rewarded for working with friends!
- Become involved in our community with Ed Morse Cares
- Unlimited career potential- opportunities in multiple states with over 30 brands!
- Ongoing Education - receive manufacturer and product knowledge training.