FCL Export Coordinator

Position: FCL Export Coordinator

Scope

Coordinate’s activities relating to arranging quotes, documentation and logistics of FCL transportation to worldwide markets. Tasks will include making bookings, ensuring documentation is complete/accurate, handling customer service requests relating to the transportation of cargo/containers. Coordinator will be responsible for maintaining working relationships with Agents, Vendors, Steam Ship Lines and colleagues.

Responsibilities

• Arrange export bookings with carriers
• Dispatch orders to drayage companies
• Obtain documents from customers according to each country requirement
• File AES on behalf of the shipper in internal system or AES Direct prior to sailing
• Submit shipping instructions to carriers
• Follow up on instructions and leads from foreign agents
• Responsible for ensuring that all documentation is accurate and complete (documentation includes but is not limited to ssl - truckers bills of ladings, documents for steamship lines, hazardous declarations, etc.)
• Maintain working relationships with customers, agents, vendors, steamship lines, and colleagues.
• Handle Rates/Quotes

Qualifications

• 2 to 3 years of transportation industry experience preferred.
• Bilingual (English is a must/ any other language preferred)
• Ability to read, analyze, and interpret general industry documentation/communications.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

ECU Worldwide USA is one of the largest neutral freight consolidators in the USA, with over 150 trade lanes on export consolidation and over 120 trade lanes on import consolidation. With 9 offices in the American market — Miami, New Jersey, New York, Atlanta, Charleston, Chicago, Houston, Los Angeles and Puerto Rico — you benefit from our coverage in every major port and logistics hub across the country with 24 receiving stations throughout the USA.