Associate, Transformation & Innovation

The Transformation & Innovation Associate supports the Director of Transformation and Innovation and the broader Transformation and Innovation (TI) team in advancing ECRI's mission to reduce preventable harm and promote safe and effective care for all. The SI team focuses on identifying prospective client needs in new spaces and markets where ECRI can develop and provide solutions, and this role is central to enabling that work through rigorous analysis, disciplined execution, and effective collaboration.

The Associate contributes to a wide range of strategic activities — including long-range planning, market and competitive intelligence, business development, corporate development and cross-organizational initiative execution — and is expected to develop a strong understanding of ECRI's business segments, target markets, and unique competencies. This is a high-visibility role offering significant exposure to senior leadership and requiring a curious, analytically strong contributor who thrives in a dynamic environment, takes ownership of their work, and translates complex information into clear, actionable insights that support results.

The right candidate gets their work in front of people early, uses what they learn to move faster, and brings clarity to what needs to get done without being told to. They own their work from start to finish — tracking their own progress, and flagging problems the same day they surface along with a suggested way forward. They build relationships across the organization, bring in the right voices early, and see collaboration as a way to produce better work, not just check a box. They know when a decision needs to go up the chain and when to make a reasonable call and keep moving.

The person who succeeds here doesn't wait for things to settle — they drive toward outcomes and keep the team informed along the way. Performance will be measured by how quickly you produce results, the quality of what you deliver, and how well you manage yourself in a fast-moving environment.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Partner actively with team members and cross-functional colleagues across ECRI's business lines — including consulting, product development, marketing, government affairs, and the enterprise PMO — to support the execution of new initiatives from concept through delivery.
• Collaborate with process owners, project leads, and stakeholders to ensure initiative workstreams are clearly scoped, milestones are tracked, and deliverables are met on time and to standard.
• Maintain a consistent focus on driving measurable outcomes; contribute to the definition, tracking, and reporting of KPIs for active initiatives and strategic priorities.
• Support the connection of current initiatives to broader organizational strategy, always considering market trends, prospective client needs, and ECRI's mission to advance evidence-based, safe healthcare.
• Assist in supporting new business opportunities in a manner that moves prospective clients from awareness to assurance through ECRI's consultative services.
• Assist in the development of internal and external messaging that articulates the value and importance of ECRI's patient safety mission to healthcare providers, payers, policymakers, and other stakeholders.
• Support the preparation of responses to RFPs, thought leadership materials, and strategic briefings with relevant market and competitive context.

• Support the development and maintenance of ECRI's multi-year strategic roadmap, including tracking milestones, dependencies, and progress against organizational priorities.
• Assist in preparing strategic planning materials for executive leadership and board-level audiences, including presentations, briefings, and supporting analyses.
• Contribute to mini-strategy roadmaps (e.g., international expansion, infection prevention and control, health equity) that tie together ECRI's offerings into coherent strategic narratives.
• Monitor macro-level trends across the U.S. and global healthcare landscape — including regulatory, technological, reimbursement, and workforce trends — to inform planning processes.
• Contribute to annual strategic planning cycles by facilitating data gathering, coordinating stakeholder inputs, and synthesizing findings into actionable outputs.

• Conduct ongoing research and analysis across ECRI's key market segments, including health systems, ambulatory care, care at home, payers, government agencies, and life sciences.
• Develop and maintain competitive intelligence profiles for peer and competitor organizations, tracking service offerings, positioning, partnerships, financial performance, and strategic shifts.
• Curate and synthesize data from analyst reports (e.g., KLAS, Gartner, Forrester, CB Insights), earnings calls, trade publications, and primary sources to build an accurate, current picture of the healthcare safety and technology market.
• Track emerging technologies relevant to ECRI's mission areas — including AI/ML in clinical decision support, health IT safety, patient safety platforms, and medical device innovation — and assess their implications for ECRI's positioning and service portfolio.
• Produce regular market intelligence briefings, summaries, and dashboards for leadership and internal teams that directly support strategy and business development decisions.

• Support evaluation of potential strategic partnerships, collaborations, and acquisition targets aligned with ECRI's growth strategy and mission.
• Assist in conducting due diligence activities, including organizational research, market positioning analysis, financial profiling, and capability mapping of potential targets.
• Develop analytical frameworks and models to assess the strategic fit, market opportunity, and potential risks associated with business development opportunities.
• Assist in developing compelling business cases that support executive decision-making on new opportunities, with a clear linkage to ECRI's strategic priorities.
• Coordinate with internal stakeholders — including Consulting, Legal, Finance, and Product teams — to gather inputs and build out recommendation materials.
• Maintain a pipeline of business development prospects and track progress across active opportunities using CRM and project management tools.

Other duties, as assigned

Timely delivery of assigned project workstreams and analytical outputs.

Quality and accuracy of market intelligence, competitive analyses, and strategic briefings.

Contribution to measurable progress against team KPIs and initiative milestones.

Development and enhancement of collaborative relationships across ECRI business units.

2–4 years of professional experience in investment banking, strategy, management consulting, corporate development, transaction advisory services, healthcare analytics, or a related field; or demonstrated equivalent through graduate-level academic work.

Demonstrated interest in healthcare safety, health policy, health technology, or related fields — ideally through internships, research, or academic experience.

Hands-on experience conducting structured research, market analysis, or competitive intelligence using publicly available and/or proprietary data sources.

Strong analytical and critical thinking skills, with the ability to synthesize large volumes of information into clear insights and recommendations.

Sound business acumen with the ability to construct and communicate compelling business cases.

Excellent written and verbal communication skills, including the ability to prepare executive-level presentations and written deliverables for a wide range of audiences.

Proven ability to manage multiple workstreams simultaneously with attention to detail and a commitment to accuracy.

Bachelor's Degree required; degree in business, public health, health administration, economics, life sciences, or a related field preferred.

Master's degree (MBA, MHA, MPH, or equivalent) is a plus.

Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling).

Experience with Smartsheet or similar project management and work tracking platforms preferred.

Familiarity with CRM platforms, particularly HubSpot, preferred.

Experience with business intelligence and data visualization tools (e.g., Microsoft Power BI, Tableau) preferred.

Experience with market research platforms (e.g., Definitive Healthcare, PitchBook, KLAS, CB Insights) is a strong plus.

No specific certification required.

Coursework or certification in strategy, healthcare management, data analytics, or project management is a plus.

This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.