What are the responsibilities and job description for the Enterprise Sales Development Representative position at ECP?
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.
Senior living is deeply under-penetrated with software and ECP is one of the largest and fastest-growing software companies in the industry. We recently raised a growth round of equity to reinvest in our product, technology, and go-to-market. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.
Note: this is a remote position.
- Prospecting & Lead Generation: Identify, research, and engage high-potential enterprise accounts; run personalized, multi-channel outreach campaigns (email, social, phone) to drive pipeline growth. Track and forecast all activities via HubSpot CRM.
- Outbound Campaign Execution: Maintain a high and consistent outreach cadence, crafting tailored messages for decision-makers and influencers across our target vertical to maximize engagement and conversion.
- Connection & Discovery: Conduct discovery to assess fit and intent, and route qualified prospects to Enterprise Account Executives for next steps. Also, represent the company at relevant industry trade shows, as needed.
- Cross-Functional Collaboration: Partner closely with Sales, Marketing, Product, and RevOps to align messaging, refine targeting, improve lead routing, and ensure a seamless flow of qualified opportunities through the funnel.
- Market & Product Intelligence: Stay informed on industry trends, competitor developments, and ECP product updates to deliver relevant insights and strengthen outbound messaging.
- Prior sales experience is required, prior Enterprise experience is preferred
- Bachelor's degree preferred
- Enthusiasm for software sales and building relationships
- Eagerness to make targeted outbound calls as part of the prospecting process
- Passion for working in a fast-paced, high-growth company environment
- Desire to learn, be coached, and succeed in software sales
- Ability to write succinct, but thoughtful emails
- High level of organization and self-motivation
- Ability to travel at least 1-2 times per quarter, on average, for tradeshows and events