Regional Distribution Manager

Ecotex Healthcare Linen Service is a major provider of healthcare laundry and linen services to hospitals, long-term care, paramedic and other medical facilities across Canada and the United States. We are a private, family owned and operated company. Our focus is the delivery of Smarter Linen Solutions to our customers, using the industries best management practices to create Raving Fans. Ecotex helps to create a safe, comfortable environment for patient care. Committed to service excellence, Ecotex has invested in technology, equipment as well as practices and processes to improve clinical outcomes for our customers. As a Clean Green® certified laundry operator, Ecotex demonstrates the use of best practices for reusing, reclaiming, and recycling resources.

Summary of Position

To support leading linen management and healthcare customer experience, Ecotex Healthcare Linen Service is currently seeking a Full-time, Permanent Regional Distribution Manager for customers in Western, NY.

Duties and Responsibilities

In support of effective on-site linen management, the Regional Distribution Manager will be responsible for the following key duties:

Buffalo Distribution Center activities

· Manage a team of people picking and delivering linen orders, loading and unloading trucks. This will include hiring, training, and supervision.

· Direct daily inventory management

· Manage regional warehouse:

a) Direct activities in local warehouse including receiving incoming goods, repackaging and redistributing good, oversee local truck deliveries

b) Manage local delivery trucks and drivers

Customer Relations Activities

· Local management of customer relations at clients

· Develop relationships with key customer personnel

· Rapidly address any problems that arise at client facilities

· Meet regularly with key client staff

· Participate in regularly scheduled meetings with clients to

· Review KPI’s against goals

· Regularly train hospital personnel on best linen practices

· Develop cooperative programs with customers to improve linen utilization and patient outcomes

Required Skills and Knowledge

· Strong Supervisory Skills

· Good understanding of Inventory Management

· Exceptional ability to develop strong working relationship through inquiry and listening skills

· Strong communication skills including ability to negotiate and build consensus

· Strong data analysis leading to action-oriented insights and recommendations

· Ability to exercise good judgement and sensitivity in dealing with hospital and staff information

· Ability to prioritize and successfully resolve issues with high sense of urgency and customer experience focus

· Strong attention to detail and follow through

Education and Experience

· University Undergraduate Degree or combination of relevant education and work experience

· Previous experience with project management an asset

Ecotex is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. Ecotex is also committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.

Job Type: Full-time

Pay: From $60,000.00 per year

Work Location: In person

Salary : $60,000