What are the responsibilities and job description for the Full-Time Hospital Linen Porter - Two Site Coverage position at Ecotex Healthcare Linen Service?
Ecotex Healthcare Laundry Service LLC is a major provider of healthcare laundry and linen services to hospitals, sub-acute and medical facilities across Canada and the United States. We are a private, family owned and operated company. Our focus is the delivery of Smarter Linen Solutions to our customers, using the industry best practices to create Raving Fans. Ecotex helps to create a safe, comfortable environment for patient care. Committed to service excellence, Ecotex has invested in technology, equipment as well as practices and processes to improve clinical outcomes for our customers. As a Clean Green® certified laundry operator, Ecotex demonstrates the use of best practices for reusing, reclaiming, and recycling resources.
Summary of Position
To support leading linen management practices and customer experience, Ecotex Healthcare Linen Services LLC. is currently seeking a full-time Hospital Linen Distribution Porter to serve two of our Buffalo, N.Y. customers. This role will cover two sites, within 15 minutes of one another, and is required 5 days per week.
Duties and Responsibilities
In support of effective on-site linen management, and to enable a safe, comfortable patient care environment, the Ecotex Linen Porter will be responsible for the following key duties:
Specific Scope of Services
· Receive, offload, stage and deliver clean linen to pre-identified areas in two healthcare locations within a 15 minute commute by car.
· Ensure neat and tidy combining of linens and staging of extra linen in the linen room.
· Deliver required clean linen to department linen carts ensuring appropriate linen levels are maintained.
· Ensure clean linen carts follow Ecotex and hospital Standard Cart Make Up Operating Procedures.
· Collect and load soiled linen into linen carts at both locations. Load soiled linen carts onto trailer at one location.
· Lead Orange Return Linen Bag placement, exchange and return to the Ecotex Plant for processing.
· Ensure aLEX and ScrubEx machines are loaded and replenished on schedule as per linen porter workstreams.
· Collection and staging of empty linen carts in identified locations.
· Treat all hospital staff, patients and visitors with courtesy, dignity, and respect.
· Other duties as assigned.
Required Skills and Knowledge
· MANDATORY: Demonstrated reliable attendance and punctuality is a must.
· MANDATORY: Reliable transportation.
· MANDATORY: Ability to push and pull 100lbs.
· Working knowledge of hospital linen services would be an asset.
· Minimum of grade twelve (12) or equivalent.
· Excellent communications skills, both written and verbal required.
· Demonstrated ability to follow instructions and work with minimal supervision.
· Demonstrated interpersonal skills, and the ability to work alone or as a part of a team.
· Must have significant attention to detail while being neat and efficient.
· Must have exceptional customer service and communication skills, treating all colleagues and hospital staff with respect.
· Ability to exercise good judgement and sensitivity in dealing with hospital information.
· Ability to prioritize and successfully resolve issues with high sense of urgency and customer experience focus.
· Strong attention to detail and follow through.
Ecotex is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. Ecotex is also committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.
Job Type: Full-time
Work Location: In person