What are the responsibilities and job description for the Customer Experience Associate – Beauty eCommerce position at eCosmetics.com?
💬 Customer Experience Associate – Beauty eCommerce
Location: Pompano Beach, Florida (On-site)
Type: Full Time, Hourly, Day & Night Shift
🌟 Perfect for Students / New Grads | Day Shift & Night Shift
Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.
This is the ideal part-time role for college students who want real-world experience in a growing company!
We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.
💼 What You’ll Do
- Be the first point of contact for customers via phone, email, and chat
- Answer product and order questions with clarity and care
- Troubleshoot issues and work toward quick, positive solutions
- Keep accurate notes of customer interactions
- Stay up-to-date on beauty brands and promotions so you can provide the best info
- Bring a positive, helpful vibe to every interaction
✅ What We’re Looking For
- Strong communicator (written & verbal) who’s friendly and professional
- Organized, dependable, and able to multitask without losing focus
- Computer-savvy with solid typing skills
- Calm under pressure and solution-oriented
- Prior customer service experience is a plus — but not required if you’ve got the right energy
- Great for college students, especially those with weekend availability.
- Interest in beauty, skincare, or lifestyle brands = bonus points
⏰ Hours & Pay
- Hiring for day shift and night shift, weekend coverage needed.
- 40 hour work week
- Flexible scheduling for students
- $20–$22 per hour, depending on experience & schedule flexibility
🚀 What You’ll Gain
- Real experience in a fast-paced, growing eCommerce brand
- A supportive team that values your ideas and contributions
- Opportunities to learn about beauty products and digital retail
- A company culture that’s professional but never boring
✨ One More Thing…
You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want a set job that fits with your schedule, we’d love to meet you.
📩 Apply with your resume (or a short note about why this is the right fit).
- Seniority Level
- Entry level
- Industry
- Retail
- Executive Offices
- Retail Health and Personal Care Products
- Employment Type
- Full-time
- Job Functions
- Administrative
- Customer Service
- General Business
- Skills
- Customer Experience
- E-Commerce
- Communication
- Problem Solving
- Customer Service
- Customer Satisfaction
- Typing
- Phone Etiquette
- Sales
Salary : $20 - $22