Lead Development Representative (LDR)

ECOM Specialist is a global B2B process and supply chain automation company headquartered in Plano, Texas. We help Retailers, Manufacturers, 3PLs, Carriers, and Finance organizations modernize their trading partner ecosystems through EDI, API integration, Managed File Transfer (MFT), Order Management, and Order Capture solutions. With over 3.1 million pre-connected trading partners and a team spanning the US, Pakistan, Canada, Germany, and Australia, we are on a high-growth trajectory - and we're building the sales team to match.

The Opportunity

We're looking for a hungry, disciplined, and intellectually curious Lead Development Representative to join our Plano sales team. This is a front-line revenue role: you will be the first human touchpoint for prospects evaluating a platform migration or integration modernization. You'll target IT and Operations leaders at mid-market and enterprise companies across retail, manufacturing, logistics, and distribution — and your job is to open doors that matter.

This is not a checkbox role. You'll need to understand what EDI, APIs, and order management actually mean to a business — and be able to have a credible conversation about it before passing a qualified opportunity to a Senior Solutions Architect or Account Executive.

What You'll Do

• Build and execute targeted outbound prospecting sequences via cold email, cold calling, and LinkedIn — focused on decision-makers including IT Directors, VP of Supply Chain, and Operations leaders
• Identify and prioritize accounts with legacy EDI platforms (IBM Gentran, Sterling B2Bi, TrueCommerce, SPS Commerce, etc.) approaching end-of-life or carrying high integration debt
• Research accounts deeply before outreach — understand their tech stack, trading partner relationships, and business pain before the first touch
• Qualify inbound leads and hand off sales-ready opportunities to Account Executives and Solutions Architects with clean, complete discovery notes
• Maintain meticulous CRM hygiene — log all activity, update contact and account records, and track sequence performance
• Collaborate with Sales Ops and marketing to refine messaging, test new sequences, and improve conversion at every stage of the funnel
• Meet or exceed monthly targets for qualified meetings booked and opportunities created

What We're Looking For

Required

• 1–3 years of outbound B2B sales or lead development experience, ideally in SaaS, technology, or supply chain solutions
• Demonstrated ability to cold call and cold email effectively — not just send templates, but craft contextual, persona-specific outreach that gets replies
• Strong written and verbal communication skills; you can write a crisp, compelling email and hold a confident phone conversation
• Comfortable with ambiguity — this is a growing team and you'll help shape the playbook, not just execute one
• US Citizen or Permanent Resident (required)
• Must be able to work on-site at our Plano, TX office full-time

Preferred

• Familiarity with EDI, API integration, supply chain, or e-commerce order management concepts
• Experience prospecting into IT, Operations, or Supply Chain personas at mid-market or enterprise companies
• Proficiency with LinkedIn Sales Navigator, Apollo.io, or comparable sales intelligence tools
• Experience with HubSpot, Salesforce, or a similar CRM

Why Join ECOM

• You'll be selling a solution with real technical depth and a genuine competitive moat — 3.1M pre-connected trading partners is not easy to replicate
• You'll work closely with experienced Solutions Architects and account executives who will invest in your development
• Fast-moving, entrepreneurial environment — decisions get made quickly and strong performers get noticed
• Ground-floor opportunity on a growing US sales team with a $250M growth trajectory

ECOM Specialist LLC is an equal opportunity employer. US Citizens and Permanent Residents only. This role is 100% on-site in Plano, Texas.