Lead Operations IT Analyst

Job Description: Lead Operations IT Analyst

Ecolab Digital is seeking a Lead Operations IT Analyst to lead the Support function for Infios/Koerber Warehouse Advantage and Labor Management systems.

What’s In It For You

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
• Work with a global team to continue the success of this software deployment
• The ability to fix and create new features that add business value to improve efficiency
  
  

What You Will Do

• Lead and provide service desk support to our end users
• Be on call for severe problems, lead the determination and resolution
• Incident Management -Error Monitoring and Triage (internally and externally)
• Standard Service Management -Security administration -Application Configuration (WH, users, location, etc.)
• Operational Activity Management -Performance Monitoring, Monitoring of Database Connectivity Issues, Data Reprocessing
• Knowledge Management, User training and functional support – on user errors to fix the process. Knowledge documentation (KBAs)
• Ecolab Infrastructure Support (Warehouse connections, local printers, handhelds, etc.)
• Use analytical skills to determine problems and recommend/make corrections
• Creates and modifies production code to resolve issues via our SDLC process
• Work with the Ecolab development teams on fixes and new features
• Use your senior level development skills in SQL Architect and Page Editor to improve our Infios solution capability or stability
  
  

Minimum Qualifications

• 8 years of supporting Koerber implementations, users and development teams
• 8 years of experience with Koerber WMS configuration, testing and development (SQL, Architect and Page Editor)
• 6 years of experience with SQL Development in complex processes
• 3 years of experience with Architect and Page Editor
• 3 years’ experience within a global ERP Systems environment or IT
• Experience working on multiple projects and meeting project objectives in a timely manner
• Bachelor’s Degree in IT, or related discipline
• Excellent functional knowledge of supply chain and warehousing processes
• No immigration sponsorship available for this position
  
  

Preferred Qualifications / Skills

• Experience with ERP systems and WMS industry. Must be trained in Koerber.
• Atleast handled 2 prior implementation projects / support on Koerber/Infios WMS
• Strong analytical skills using data
• Query and report development expertise
• Ability to mesh business requirements and system capabilities to drive improvements
• Ability to triage issues with other teams like ERP, Integration, Network, etc.
• Able to successfully manage core responsibilities independently or with limited over-sight
• Excellent verbal and written communication skills, Excellent organization skills
• Ability to maintain critical thinking while balancing multiple tasks
• Ability to work well within a team, focusing on building relationships with all project stakeholders.
• Proven ability of learning new skills, technologies, and passionate about conveying knowledge
  
  

A trusted partner at nearly three million commercial customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $13 billion and more than 45,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc

Annual Or Hourly Compensation Range

The base salary range for this position is $104,700.00 - $157,100.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
  
  

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.