What are the responsibilities and job description for the Service Manager position at Eco-Staff, LLC?
Eco Staff is seeking an experienced Field Service Manager for our client in Austin, TX. This role is ideal to Lead and support a team of technicians. The ideal candidate has hands-on fiber optic experience, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Lead, support, and coordinate a team of service technicians.
- Oversee fiber optic installations, racks, and network closets.
- Manage multiple projects and priorities while meeting deadlines.
- Communicate professionally with customers, technicians, and management through phone and email.
- Troubleshoot technical issues and provide guidance to the team.
- Ensure work is completed safely, accurately, and efficiently.
- Adapt to changing schedules, priorities, and project needs.
Qualifications:
- 4 years of field operations experience, preferably in structured/data cabling.
- Previous leadership or supervisory experience in a construction or service environment.
- Strong knowledge of CAT5e, CAT6, and fiber optic cabling, including racks, patch panels, and terminations.
- Ability to read and interpret blueprints, floor plans, and cable schedules.
- Strong communication, organization, time management, multitasking, and problem-solving skills.
- Dependable, flexible, and able to work independently while leading a team.
- Valid driver’s license and clean driving record.
- BICSI certification and/or OSHA 30 certification is a plus.
- Must be able to pass a background check and drug screening.
Pay: From $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $65,000