What are the responsibilities and job description for the IT Officer position at Eclosia?
Duties and Responsibilities
- Perform routine system backups and upgrades.
- Investigate and diagnose system faults and errors.
- Resolve technical issues.
- Ensure prompt communication regarding systems issues to users.
- Liaise with software suppliers to fulfil the requirements of the organization.
- Manage storage servers and databases.
- Ensure the smooth and efficient operation of all network connections.
- Implementation of IT policies and procedures.
- Maintain and troubleshoot production software and equipment.