What are the responsibilities and job description for the Front Desk Staff position at Eclipse Fitness?
Job Overview
We are seeking energetic and organized Front Desk Staff to be the welcoming face of our Fitness Center. In this vital role, you will handle daily front desk operations, provide exceptional customer support, and will be responsible for maintaining a clean workspace for members. Your enthusiasm and professionalism will help create a positive environment for members, guests and team members alike. This position offers an exciting opportunity to develop your interpersonal, office, organizational and team player skills.
Duties
- Greet members and guests warmly, ensuring they feel welcomed and attended to promptly.
- Answer the phone efficiently, directing calls professionally, as needed.
- Manage front desk responsibilities including membership and product sales, making shakes, answering member and prospective member's questions
- Perform data entry tasks with high accuracy as needed to help other staff.
- Support administrative functions like calendar management, data entry and other tasks as needed.
- Maintain a tidy and organized reception area to promote a professional environment.
Skills
- Proven experience in a public facing role with excellent phone etiquette and customer service skills
- Strong computer literacy including proficiency in Microsoft Office Suite or Google Workplace and data entry
- Exceptional organizational skills with the ability to multitask efficiently
- Excellent time management skills to prioritize tasks and meet deadlines consistently
Join us as a Front Desk Staff member and become an integral part of creating a welcoming fitness center atmosphere. We value proactive individuals who thrive on delivering outstanding customer support in an active environment!
Pay: From $17.00 per hour
Work Location: In person
Salary : $17