Clinical System Analyst

Job Number: 26-00082

Use your skills where innovative technology solutions begin. ECLARO is looking for a Clinical System Analyst for our client in Far Rockaway, NY.

ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• The Clinical System Analyst for Ambulatory Services plays a critical role in ensuring the effective implementation and ongoing support of clinical information systems within Ambulatory Services.
• This position requires a strong understanding of both IT and clinical processes, with a focus on Ambulatory Services specific workflows and requirements.
  
  

Responsibilities:

• Provide Analyst support for Athena One Athena Health software, includes updating templates, order set, creating profiles, access, integrations and interfaces requirements.
• Provider Athena training; train all physicians, residents, clinical and non-clinical staff.
• Coordinates testing, implementation, optimization, upgrades, support, and maintenance of clinical systems. Perform function and system testing and assist in parallel, integrated, and usability system testing. Carry out methodical execution of test plans.
• Develop thorough test data and scenarios, coordinate efforts with others as needed and review test results with department leadership.
• Perform analysis related to understanding, reviewing, interpreting, and documenting current workflow in clinical settings as well as understanding the impact on electronic systems.
• Based on analysis, plan for and accommodate the impact of system changes and enhancements. Educate staff on new release changes.
• Provide recommendations and guidance with regard to streamlining efforts and best practices within limitations of information technology capabilities and standards.
• Collaborates on implementation of new software installations, upgrades, and integration. Participate in the evaluation and selection of proposed new technology, products, and system changes.
• Identify and define required system modifications and / or enhancements to improve existing systems.
• Provide implementation, and post implementation support; interact with clinical staff and vendors.
• Provide help desk support; providing daily assistance with application issues and software troubleshooting. Participates in I.S. on call rotation.
• Collaborates with Informaticists to optimize clinical system processes by creating workflow analysis and redesign.
• Collaborates with Report Writers to assist in the design of reports and data files.
• Act as a liaison between I.S., Software vendors, clinical departments, and end-users maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information systems.
• Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.
• Travel to multiple sites to address any workflow issues or changes with staff.
• Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Provide an appropriate and timely level of information to each as required.
• Perform other tasks as requested and other duties as required by the position.
  
  

Required Qualifications:

• Minimum of 5 years' experience supporting Athena One Athena Health software required.
• Prior experience managing Athena One Athena Health software implementations and upgrades.
• Must have the ability to manage multiple projects and tasks at various stages of development.
• Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately.
• Use of standard Office applications are required for this position.
• Project Management and presentation software experience, preferred.
• Demonstrate ability to exercise good judgment and solve problems independently.
• Demonstrate the ability to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including team leading and project management duties.
• Demonstrate knowledge of Clinical Operations.
• Ability to analyze information to form logical and consistent conclusions, and to communicate the logical process to end-users and co-workers.
• Demonstrable experience with software modules such as MS Office Suite, Windows Current Version, and general knowledge of report writing.
• BS, BA in Computer Science / Information Technology
• MS, MBA, preferred
• Must have ability to manage multiple projects and task at various stages of development.
• Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately.
• Project management and presentation software, preferred.
• Decision Making: Must demonstrate good organizational skills and ability to set priorities.
  
  

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Jeanine Hastings

jeanine.hastings@eclaro.com

646-755-9303

Jeanine Hastings | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.