Administrative Coordinator

Job Number: 25-05461

Progress on your journey to success! ECLARO is currently recruiting for an Administrative Coordinator in the Chicago, IL area for one of our clients.

ECLARO’s client is a leading provider of healthcare workforce software and solutions. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities:

• Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
• Accesses Epic to retrieve referrals, orders and other documentation.
• Assist patients with Release of Information requests.
• Maintains and retrieves medical records per HIM and office protocol.
• Addresses patient calls efficiently and courteously.
• Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and / or receiving party to effectively handle the issue / request.
• Schedules, cancels and / or reschedules patient appointments, as assigned.
• Places reminder calls or sends information to patients in advance of their appointment per office policy.
• Appropriately transfers patients to pre-registration for insurance verification.
• Prepares and disseminates patient letters and other correspondence from Epic.
• Problem solves issues by seeking out the appropriate resources.
• Works collaboratively as part of the medical practice team.
• Performs other duties as assigned.
  
  

Required Qualifications:

• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
  
  

Preferred Experience:

• Medical office experience.
  
  

Shift: Day 5x8-Hour (08:00 - 16:30); Job Duration: 13 weeks (with possibility of contract-to-hire)

Pay Rate: $20 - $22 / Hour

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Sofia Dela Torre

Sofia.DelaTorre@eclaro.com

(332) 206-0779

LinkedIn | Sofia Dela Torre

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws