What are the responsibilities and job description for the Training and Development Manager position at Eckroth Music Company?
Description
The Training and Development Manager will play a pivotal role in the continuous enhancement of the Eckroth Music team’s competencies. This individual will be tasked with the creation of training programs tailored to our school service representatives, retail sales associates, and store managers. Additionally, this individual will be a resource for store managers as they implement the training initiatives and develop their teams. The goal is to foster a culture of continuous learning and development, ensuring our staff is equipped with the knowledge and skills necessary to excel in their roles and drive the company’s success.
Requirements
Key Responsibilities:
• Design and execute training strategies that align with company objectives and market trends.
• Develop training curricula and materials for various roles within the sales department, specifically School Service Representatives and Retail Sales Associates.
• Partner with Store Managers as a resource for implementing training programs related to school service representatives and retail sales professionals.
• Conduct needs assessments to identify skill gaps and training requirements.
• Facilitate engaging training sessions, workshops, and seminars.
• Monitor and evaluate the effectiveness of training initiatives, adjusting as needed.
• Collaborate with the Director of Sales and Marketing to ensure training relevance and impact.
• Be available to assist the Director of Sales and Marketing with store manager’s duties when vacancies exist.
• Travel to store locations to deliver training content when necessary.
• Plan and execute a yearly School Service Summit professional development event with direction from the Director of Sales and Marketing
• Assist with uploading training documents and videos to the Paylocity Learning Management System
• Maintain and Audit SharePoint and Paylocity training library, process and procedure wiki, school service playbook, and store operations manual.
Travel:
• Up to 25% travel
Compensation:
• $50,000 - $70,000 per year
• Benefits include
o 401K with company match
o Health, Vision, and Dental insurance with 100% of the premium covered for employee
o Employee Stock Owner Ship Program
o Paid Time Off and Supplemental Sick Leave
Ideal Experience:
• Experience managing a music store with a focus on band and orchestra rentals and school service is highly preferred.
• Experience as a school service representative highly preferred
• Based out of Bismarck (preferred), must live in service territory (MT, ND, MN, WI
Salary : $50,000 - $70,000