Korean Bilingual Import Operations Coordinator

Korean Bilingual ONLY

Please do not apply if you are not fluent in Korean and English.

Job Summary

Our global logistics client is seeking a Korean bilingual Import Operations Coordinator to support day-to-day import and logistics activities at a fast-paced freight forwarding environment. This role is responsible for processing import documentation, coordinating with carriers and customers, tracking shipments, and ensuring accurate system updates and billing through internal logistics platforms. The ideal candidate will have prior experience in freight forwarding or logistics operations, strong attention to detail, and the ability to manage multiple shipments in a time-sensitive environment while communicating effectively with internal teams and external partners.

• The work schedule is weekdays with possible weekend and overtime, depending on the amount of cargo that is coming in.

Role & Responsibilities:

• Obtain documentation from carrier operators, match them with pre-advice and open file in the PROLINK system.
• Issue delivery orders to carriers and arrange timely delivery.
• Complete all inbound moves, including but not limited to ITs and permits to transfer.
• Trace lost freight and shortages; follow-up with airlines/shipping lines and inform all stations/agents involved.
• File preliminary notices of claim.
• Maintain logs, PROLINK entries and import traffic.
• Appropriately make copies of documents for distribution according to the consignees’ and/or country-of-origin requirements.
• Report all pertinent information to Department Manager customer/vendor problems or unusual situations that may impact services.
• Track cargo arrival prior to arrival and update FMS milestones as per company guideline.
• Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.
• Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
• Obtain documentation from carrier operators, match them with pre-advice and open files on the freight management system (FMS).
• Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.
• Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.
• Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process.
• Generate freight transfer and support it with appropriate documentation.
• Process bills of lading and provide clear instructions to the team for handling each shipment.
• Communicate timely with clients to set up and complete delivery of shipments.
• Issue delivery orders to carriers/truckers to arrange timely delivery.
• Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
• Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
• Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim.
• Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.
• Complete all tracking and billing milestones as set forth by company guidelines.
• Perform any other duties assigned by management.

Qualifications:

• Bachelor’s degree (Business, Management, Engineering, Transportation, or associate field) is ideal.
• Minimum 1 year of experience in freight forwarding and logistics (domestic or international freight forwarding).
• Deal with variety of abstract and concrete variables.
• Strong business acumen with a keen aptitude to quickly assimilate new information.
• Excellent organization, analytical, written, and oral communications skills.
• Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
• Ability to think creatively and strategically to solve complex problems.
• Must be a confident self-starter who can develop effective business relationships, both internally and externally.
• Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.
• Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.

Pay: $20.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have a reliable transportation for commute?

Education:

• Bachelor's (Preferred)

Experience:

• air freight handling: 1 year (Required)

Language:

• Korean and English (Required)

Work Location: In person

Salary : $20 - $28