What are the responsibilities and job description for the IT Quality Assurance (QA) Analyst position at ECHO Incorporated?
ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.
ECHO is adding to staff! We are hiring an IT Quality Analyst. The IT Quality Analyst serves as the quality assurance liaison between IT technical teams, Business Analysts, project teams, vendors, and business users. The Analyst develops a strong understanding of business requirements, functional designs, expected outcomes, and approved project scope, then independently designs and executes testing to verify that new or modified software functions according to user requirements and ECHO standards before it is provided to business users for User Acceptance Testing (UAT).
The salary range for this position is $105,000-$110,000 based on experience and qualifications.
This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility.
ECHO’s benefits include:
- 11 paid holidays
- Extremely affordable medical, dental, and vision insurance
- Paid time off
- Yearly bonus potential
- 5% 401K match
- Tuition reimbursement
Duties/Responsibilities:
Requirements & Functional Design
- Review business and functional requirements, process flows, use cases, acceptance criteria, and design documentation to ensure requirements are clear, complete, and testable.
- Partner with Business Analysts, Project Managers, developers, application teams, and business stakeholders to understand project scope, system changes, and expected outcomes.
Quality Assurance Testing
- Develop and execute test scenarios and test cases based on approved requirements and functional designs.
- Perform functional, integration, regression, end-to-end, compatibility, and error-handling testing for new and modified software.
- Identify, document, and troubleshoot defects, data/configuration issues, and unintended impacts to existing functionality.
- Partner with IT teams and vendors to resolve issues, retest corrections, and confirm solutions are ready for UAT.
User Acceptance Testing (UAT)
- Plan, coordinate, and lead UAT activities, including test plans, scenarios, schedules, documentation, and tester communication.
- Guide business users through testing, track progress and issues, and ensure testing is completed within project timelines.
- Coordinate final UAT approval prior to production deployment.
Defect & Issue Management
- Serve as the liaison between business testers and IT teams during QA and UAT.
- Evaluate reported issues to determine whether they are defects, requirement gaps, data/configuration issues, training/process concerns, enhancements, or out-of-scope requests.
- Document and track defects through resolution, retesting, and closure while communicating technical information clearly to business users.
Job Experience/Skills:
- 5 years of experience in Quality Assurance, Business Analysis, application support, software testing, project coordination, or related IT role.
- Demonstrated ability to review and interpret business and functional requirements.
- Hands-on background developing and executing functional test cases and scenarios.
- Familiarity with coordinating or participating in User Acceptance Testing (UAT).
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written and verbal communication skills.
- Effective communicator with both technical teams and non-technical business users.
- Detail-oriented with strong organizational and follow-through skills.
- Proven ability to manage multiple projects, testing activities, priorities, and deadlines simultaneously.
Education:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business, or related field required.
- Master’s degree, MBA, or relevant executive technology leadership education preferred.
Equal Opportunity Employment:
We are an equal opportunity employer. We welcome all applicants.
E-Verification:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Salary : $105,000 - $110,000