Field Service Technician - Generators

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 5 legacy brands known as Holt, PEPCO, Richards, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

Echo Group Inc. has an opening for a Generator field repair technician to be based out of our Carrol/Fort Dodge, IA Location. The field technician position involves startup, troubleshooting, repair & maintenance of standby generators and related equipment

Duties

We Are Looking For Associates Who

• Generator field position reports to the generator division manager.
• Provide generator division manager and inside service dept. with information needed to allow the service department to assist with final project services such as: startup, testing, routine maintenance service, and repair work.
• Perform repairs, startups, troubleshooting & maintenance on standby generator systems.
• Provide as needed updates to generator team. Make recommended / required repairs known to customer base.
• Continued Education time to increase knowledge of product line and general knowledge of the power generation industry.
• Submit required paperwork and reports such as expense reports, quotes, and job status updates in a timely manner.
• Follow up on projects as needed to help ensure job is delivered, installed and started up in line with manufactures guidelines.
• Maintain good customer relations.
• Perform other duties as instructed.
• Participate in onsite project reviews, open houses, and trade shows as needed.
• Help inform customers of new products and changes to product offering.
• Work closely with outside sales staff and Echo generator division team members.
  
  

What You Bring

• Proficiency in using hand tools and power tools for equipment repair.
• Strong understanding of mechanical systems, including generator repair.
• Ability to lift heavy equipment safely as part of the job requirements.
• Experience in vehicle maintenance to ensure operational readiness for fieldwork.
• Familiarity with schematics to assist in troubleshooting and repair processes.
• Sales skills are a plus for promoting additional services or products to clients.
• Previous experience as a service technician or mechanic is highly desirable.
  
  

What We Offer

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development
  
  

Who We Are

We’re the world’s number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.