What are the responsibilities and job description for the Phone Agent/Scanner position at ECHO Community Health Center, Inc.?
Description
JOIN OUR TEAM AND MAKE A DIFFERENCE!
We are seeking a full-time Phone Agent/Scanner at our Pediatric and Prenatal Clinic located at 316 Chandler Avenue.
ECHO Community Healthcare is a Federally Qualified Healthcare Center that provides quality healthcare to all members of our community, including the insured, uninsured, under-insured and homeless.
We currently employ over 150 dedicated team members who truly embrace the mission of serving and making a difference in the lives of others in a positive, supportive and collaborative environment.
We serve a population of approximately 15,000 and provide various clinical and community outreach services at six full time clinics.
NO EVENINGS, NO WEEKENDS-13 PAID HOLIDAYS! BENEFITS DAY 1!
Job Summary
This position is responsible for answering incoming calls and properly directing those calls, scheduling appointments and providing the proper follow-up.
Schedule:
- 8 hour shift
- Monday to Friday
Please, no phone calls.
BENEFIT PACKAGE:
ECHO Community Healthcare is committed to creating the best possible work environment for our employees and offers a competitive compensation and benefits package including Medical, Dental, Vision, Generous PTO, Basic and optional life insurance, EAP, 403(b) to include 50% employer match.
Visit our website, www.echochc.org, to apply online and learn more about us!
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Requirements
- High school diploma/GED (required)
- Customer Service: 1 year (preferred)
- EPIC: 1 year (preferred)
- Medical Office: 1 year (preferred)
- Spanish (preferred)
- Ability to work in a high volume call environment
- Ability to multi-task