What are the responsibilities and job description for the Dispatcher position at ECHO AFC Transportation?
Description
DESCRIPTION:
Position responsible to provide direction, communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations.
Responsibilities
General responsibilities will include, but are not limited to the following:
REQUIREMENTS:
$20.00 - $22.00
DESCRIPTION:
Position responsible to provide direction, communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations.
Responsibilities
General responsibilities will include, but are not limited to the following:
- Coordinate and schedule chauffeurs/drivers to fleet vehicles
- Recommend and arrange transportation options for clients
- Provide quotes and enter new business into our reservation system
- Create and maintain trip manifests
- Monitor dispatch board for potential issues
- Add, change or delete scheduled stops in planning
- Research and resolve client issues quickly and accurately
REQUIREMENTS:
- 2-3 years of transportation industry preferred
- 2-3 years of customer service experience
- Proficiency with Microsoft Office programs
- Ability to multi-task
- Dependable
- Must be able to work evening/night shifts, available to work late afternoon to midnight, available to work weekend shift (must be available both weekend days)
$20.00 - $22.00
Salary : $20 - $22