Title: Senior Quadient Inspire Engineer Location: Remote (preferred candidates near client offices in Alpharetta, GA; Rancho Cordova, CA; or Oakland/San Francisco, CA) Responsibilities: - Architect, design, develop, and maintain enterprise scale customer communication solutions using the Quadient Inspire platform
- Build and support multi channel customer communications including printed and digital documents, customer emails, reports, and other system generated outputs
- Generate and support outputs in multiple industry standard formats including PDF and AFP
- Ensure all customer communications meet ADA accessibility and compliance requirements
- Develop reusable, data driven communication components using Quadient Inspire Designer, Inspire Automation Scalar, Inspire Interactive, Content Manager, and Approve Workflow
- Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
- Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
- Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance
- Ensure customer communications comply with security, audit, regulatory, and quality standards
- Participate in software development lifecycle activities including design reviews, testing, releases, and documentation
Qualifications: Required Qualifications - Quadient Inspire certifications in Inspire Designer, Inspire Scalar, and Inspire Interactive
- Five or more years of professional IT or software engineering experience
- Three or more years of hands on Quadient Inspire experience in a production enterprise environment
- Proven experience building end to end document generation solutions beyond template development
- Strong understanding of data driven document composition
- Programming experience with Groovy Script, Java Script, Python, or a combination of these
- Experience working in enterprise IT environments with formal development lifecycle, quality assurance, and release processes
Required Education - Bachelor s degree in Information Technology, Computer Science, Engineering, or a related technical field
- Equivalent education and experience may be considered when Quadient Inspire expertise is strong
Preferred Qualifications - Experience supporting high volume customer facing communications
- Experience with customer communications management platforms in regulated industries such as insurance, healthcare, or financial services
- Experience with API based integrations using REST and SOAP
- Experience ensuring accessibility and compliance of customer communications including ADA and WCAG standards
- Experience supporting multi channel delivery strategies including print, email, and digital delivery
- SQL experience with querying and validating data from relational databases
- Experience participating in platform modernization or cloud migration initiatives
We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Equal Employment Opportunity is The Law This Organization Participates in E-Verify |
